The service work was excellent but trying to sign in for service was a 40 minute ordeal. The gentleman who was doing his best to get a tablet that worked could not get help from his colleagues. Unfortunately, as a result it took four hours to get the car serviced.
9/13/2024
Paul L. VERIFIED CUSTOMER
Great group of guys yall have. Super helpful and friendly. I even got to witness them handle an upset customer and the did a really great job talking him off the ledge.
9/13/2024
Edward R. VERIFIED CUSTOMER
What more to say. Happy with every aspect.
9/13/2024
Candace D. VERIFIED CUSTOMER
Servive technician was very professional and very polite. Excellent job.
9/13/2024
David S. VERIFIED CUSTOMER
Excellent work! Keep it up.
9/13/2024
Mary B. VERIFIED CUSTOMER
Although the shop was busy, my car was finished sooner than expected, and when Noah was sidelined by something unexpected at the ladt minute, he got a colleague to check me out so I would not have to wait.
9/13/2024
Mark R. VERIFIED CUSTOMER
Friendly courteous staff and very helpful
9/13/2024
Andre D. VERIFIED CUSTOMER
Nate Gullixson and Sam provided great service.
9/13/2024
Sandra C. VERIFIED CUSTOMER
Excellent service. Friendly and accommodating staff.
9/13/2024
Marcia T. VERIFIED CUSTOMER
I thought I was there for an oil change. It was confusing with my warranty expired... Liam was able to straighten things out but I felt things were not presented well. The woman on the phone told me different than Liam.
9/13/2024
Julie B. VERIFIED CUSTOMER
I arrived at 6:50am. I was told it would take about 2 hrs Ok. I sat near the entry and saw people arriving after me and leaving before me. Prior to leaving, I asked Noah what that was all about. He refused to accept that had happened, which it definitely did. I also think someone needs to teach Noah some vehicle etiquette. He recommended two things which I was aware of. Then he added, considering the age of the vehicle. I may have a 2017, but I have only 54,000 mi. I will be driving that vehicle for many years to come. Quite insulting!!
9/12/2024
Margaret R. VERIFIED CUSTOMER
Mix up on what oil was put in my vehicle. The sheet says either synthetic or regular and sticker in vehicle says synthetic. No one knows which is correct. I worry about when my next maintenance is due-5,000miles or 10,000miles. Not happy with the mix up.
9/12/2024
David R. VERIFIED CUSTOMER
Thank you for the speedy and helpful service I received. Your staff were friendly and there for me.
9/12/2024
Greg N. VERIFIED CUSTOMER
Other customers come in the waiting room; 10 or more minutes after I did, and left 10 or more minutes before my vehicle was done! It took 1.75 hours.
9/12/2024
Mark B. VERIFIED CUSTOMER
Mallory did a great job keeping me informed on the progress of the check engine light issue. Brian kept Mallory up to date on his findings as well.
9/12/2024
John A. VERIFIED CUSTOMER
Joel is a credit to your organization.
9/12/2024
Debra B. VERIFIED CUSTOMER
I was completely satisfied with the service that Eric Muma provided.
He went over my service form completely with understanding.
9/12/2024
Kimberly C. VERIFIED CUSTOMER
Courteous
9/12/2024
Xavier P. VERIFIED CUSTOMER
I would like to point out an unfortunate interaction of my vehicle having it's drivers window wide open, and another customer looking into my vehicle while smoking a cigarette. I had gotten out of my ride that had picked me up while waiting for my vehicle to be finished, and spoke to a person who was at the door about the situation. They had given me no relief of knowing my vehicle wasn't going to be peered into again, but offered me to go and roll up my window for peace of mind. I believe having someone outside observing how other customers are around unlocked vehicles under your trust would be an acceptable request. Thankfully on return my vehicle wasn't unlocked while waiting to be picked up.