Glove box was tore out of dash and left in passenger side floor. Sticker on window says I don't need another oil change for 6 months or 27,000 miles.....
4/25/2026
Xylon F. VERIFIED CUSTOMER
Gregory was great
4/25/2026
Ellen H. VERIFIED CUSTOMER
Ben was thorough about what needed to be done. He was accurate on the time frame too!
4/25/2026
Colleen M. VERIFIED CUSTOMER
Extremely efficient, professional, and thorough!
4/24/2026
Virginia N. VERIFIED CUSTOMER
Ian does a great job!
4/24/2026
Randy G. VERIFIED CUSTOMER
Jesse is a great asset for your company.
4/24/2026
Debra L. VERIFIED CUSTOMER
He was great, explained things well, was very courteous and everything was done well. Thank you!
4/24/2026
Kay P. VERIFIED CUSTOMER
Everyone was very helpful and friendly.
4/24/2026
Nancy T. VERIFIED CUSTOMER
Good professional and knowledgeable. Kept all his promies of time. Very pleased with my advisor Greg
4/24/2026
Bob M. VERIFIED CUSTOMER
Wrong battery installed so I had to return to service center for correction. Compensation for the extra time and trouble was a car wash certificate. Not the way to run a service business.
4/23/2026
Katherine B. VERIFIED CUSTOMER
This is my second time having Jesse help me with my car and both times I’ve been so impressed and appreciative of his expertise, communication, and understanding. I’ll
4/23/2026
Jana H. VERIFIED CUSTOMER
Great first visit
Thanks
Jana H
4/23/2026
Joseph K. VERIFIED CUSTOMER
He was very kind and made the process extremely Easy
4/23/2026
Patty Z. VERIFIED CUSTOMER
I appreciated the ballet service to take me home after I drop my vehicle off. When the repair of my car was delayed I had already arrived at a Toyota to pick it up, Paul was nice enough to offer the use of a free rental car. Overall he was very nice and helpful..
4/23/2026
Linda R. VERIFIED CUSTOMER
Mallory was wonderful and very helpful
4/23/2026
Arnold M. VERIFIED CUSTOMER
Thanks to Alyssa for keeping me updated throughout the day. Everything went smoothly with my experience at Smart Toyota. I'm glad to be a customer
4/23/2026
Options And. VERIFIED CUSTOMER
Roger was easy to work with and constantly communicated the process from communicating with the fleet company, to the actial.repairs and everything went relatively fast.
4/23/2026
Bryan F. VERIFIED CUSTOMER
Great service
4/22/2026
Nancy H. VERIFIED CUSTOMER
TJ told me I had two weeks to have the vehicle hauled away, then the very next week, he called and left me a message that I was going to have to be charged for the vehicle staying on the lot if it didn’t get hauled away right away. Another employee also threatened to charge me to have the vehicle hauled away. I was able to have it hauled away within 3 days of their threats. I have bought multiple cars from this Smart Toyota dealership over many many years, probably over at least the past 20 years, and I was very sad to be treated with such disrespect. I do want to say that the service representative that I talked to when I dropped my title off was very kind and accommodating. She was efficient and polite, but TJ and the other person that left me a message were very very disrespectful, and to tell me, I had two weeks to have the car removed and then to threaten me at the beginning of the first week was just not OK.