My service visits at Smart Motors are always good. This time Vincent Danh did an exceptional job. Thank you!
3/9/2026
Kristie J. VERIFIED CUSTOMER
Paul was very helpful, professional and clearly explained issues with my car. Not a big deal, but he seemed quite somber.. a smile or two would be good.
3/8/2026
Judy W. VERIFIED CUSTOMER
I was a little disappointed that she did not go over the service report with me once it had been completed. I had to ask about it.
Also they did not reset the “maintenance require” light once they performed the service. Not a big deal but I’ll need to stop back in.
3/8/2026
Heidi W. VERIFIED CUSTOMER
Efficient and convenient online booking
3/8/2026
John K. VERIFIED CUSTOMER
Khon properly communicated all pricing and expectations in advance. My service bill was exactly what he informed me it would be when collecting my signature to authorize service. I am satisfied with his communication and transparency.
3/7/2026
Suzanne P. VERIFIED CUSTOMER
I got the time and date I wanted to bring my car in for service. I was kept informed on the progress of my car. And it was a nice waiting area. Beverages were provided and snacks. The time was a little longer than I expected but what counts is the dependable service, and I had brought a good book to read. I was asked if I wanted to add an alignment but I declined.
Sue Patterson
3/7/2026
Robert M. VERIFIED CUSTOMER
Khon was extremely professional and easy to work with. He took great care of my vehicle.
3/7/2026
Jean L. VERIFIED CUSTOMER
Went smooth. No complaints
3/7/2026
Options And. VERIFIED CUSTOMER
Timely service and Ben explained everything
3/7/2026
Stephen F. VERIFIED CUSTOMER
Greg was very good at communicating.
3/7/2026
Janet B. VERIFIED CUSTOMER
The service was completed and the initial problem was resolved; however, importantly, now there is a loud noise when driving the car that did not exist before the new ‘front exhaust pipe and gaskets’ were installed.
I question whether something was not installed properly.
It is important that this be rectified.
I will need to bring the car in again, have someone drive the car and identify the loud noise, then fix the problem.
I can only drive the car as it is for a couple days.
Janet B
3/7/2026
Gary S. VERIFIED CUSTOMER
No surprises. The communication was timely, and very informative, at the beginning of the work, and at the end of the work.
3/7/2026
Rosemary R. VERIFIED CUSTOMER
I thought David and technicians were excellent with my vehicle issues and there is no one who could have done a better job. Thanks for a job extremely well done!
3/7/2026
Jason F. VERIFIED CUSTOMER
Greg was great! He was very thorough and communicated with me every step of the way. Process was very smooth.
3/7/2026
Justin B. VERIFIED CUSTOMER
Flawless service from beginning to end, kept me in the loop throughout the entire process. Top notch!
3/6/2026
Luke N. VERIFIED CUSTOMER
I am quite happy with the service provided, it was a satisfactory experience. Upon returning to my car however I discovered that my headlight bulb had died and this had not been caught. It's minimal, very minimal, but a full check of the lights after doing any work related to the vehicle electrics would be expected for starters, but also would have had me coming back for EVERYTHING. A missed opportunity to create outstanding service and trust with a customer. I appreciate the work you did and am very happy that you diagnosed the tensioner for me and fixed the alternator whine. Cheers
3/6/2026
Jeffrey H. VERIFIED CUSTOMER
Khon did a great job.
3/6/2026
Najib G. VERIFIED CUSTOMER
Having appointment still takes 2:30 hours not a good job on top of
3/6/2026
Shawn C. VERIFIED CUSTOMER
He answered all my questions without hesitation or without being annoyed. I asked several questions.
3/6/2026
Ryan R. VERIFIED CUSTOMER
David and Team offer a high level of service on every occasion and that is appreciated!!! It is clear they are an integral part of a well established business. Thank you Sam, David, and Team!
On a side note A vehicle with low mileage and brand new in August should not have the amount of trips to the shop! I’m very dissatisfied with the vehicle thus far. 2025 Toyota Tundra.