Love the customer services and treatment from Mr. Xiong he was very pleasant and professional explaining everything to me. I appreciated the courtesy and the time he took to explained and make sure I’m understood. Thanks so much Smart motors Toyota for the people you have to serve us. Appreciated!!! ????❤️
3/13/2026
Angela E. VERIFIED CUSTOMER
Khon Xiong was awesome.
Toyota, I never gave any permission for anyone to text me...
3/12/2026
Jessica L. VERIFIED CUSTOMER
detailed and prompt explanation. well done.
3/12/2026
Teresa H. VERIFIED CUSTOMER
I had an appointment for 9:30! My vehicle sat until 10:25 before a tech first acknowledged I was there! Service took 15 minutes! Unacceptable! Frustrating! Upsetting! Not one apology!
3/12/2026
Ella C. VERIFIED CUSTOMER
Roger was prompt and kind, he made sure I understood what needed to be fixed and got it done well and right away. I am so appreciative of his help.
3/12/2026
Jacqueline W. VERIFIED CUSTOMER
Service with Smart Motors Toyota is always great
3/12/2026
Joseph A. VERIFIED CUSTOMER
Good ****
3/12/2026
John E. VERIFIED CUSTOMER
Mallory was awesome to work with! Very efficient, informative and conscientious about my time. She obviously knows her stuff! Thank you Mallory
3/12/2026
Julie B. VERIFIED CUSTOMER
Roger was outstanding compared to any sales person I’ve dealt with at that location. I was not overjoyed with the time I spent at your location, however
He kept me up to date with what he was doing which I appreciated but if maybe shuttle service could have been made available to take me back to my office so I could have continued working that would have been the best. When I was told my car was ready for pick up, I took nothing but my cc and license, no phone, no computer. And, I was there 1-1 1/2 hrs
nothing to assist me with my work schedule. Done with all of that, give Roger 10 instead of 5. Take care of him because he is an asset to you coming from a long time sales person Thank you!
3/12/2026
Diana S. VERIFIED CUSTOMER
I was satisfied with the service but not with solving my car problem. She told me to call back and I will do that.
3/12/2026
Walter H. VERIFIED CUSTOMER
Great service.
3/12/2026
Daniel B. VERIFIED CUSTOMER
Always great service ????
3/12/2026
Christine M. VERIFIED CUSTOMER
Timely and met expectations!
3/12/2026
Daniel J. VERIFIED CUSTOMER
Good customer service, treated us well.
3/11/2026
Leonard W. VERIFIED CUSTOMER
Very courteous and informative.
3/11/2026
Drew D. VERIFIED CUSTOMER
Customer service people were very kind and professional.
3/11/2026
Donald M. VERIFIED CUSTOMER
Very personable. Explained each cost item to my satisfaction.
3/11/2026
Johnathan D. VERIFIED CUSTOMER
Jose was profesional, informative, and supportive throughout the process while my Toyota was being serviced.
3/11/2026
Elizabeth K. VERIFIED CUSTOMER
Eric was very professional and communicated every step of the way.