Sean is extra special. He spent time helping us above and beyond. Counseled us on our car maintenance and estimated value. Very personable!
5/21/2025
Gene A. VERIFIED CUSTOMER
I have serviced my vehicle at Smart Motors since 2017. Scott Lutzke is by FAR the best service advisor I have had the pleasure to interact with. I was consulted throughout the process. All my concerns were addressed with care and concern. I hope he is well compensated and held up as an example to all.
EuGene A
5/21/2025
Joan M. VERIFIED CUSTOMER
I appreciate the communication and efficiency
5/21/2025
Rasheeda K. VERIFIED CUSTOMER
I’m still hearing squeaks and also my brakes seem to be working the same , I don’t feel tightness when I brake.
5/21/2025
Mon Lun. VERIFIED CUSTOMER
216k and it still runs beautifully- would never go anywhere else - Paul explains everything clearly and helps advise to keep me going strong - look forward to the next 200k miles
5/21/2025
Becka S. VERIFIED CUSTOMER
My whole visit was great! David and the rest of the staff were personable, friendly, and helpful, and I felt welcomed and taken care of! Thanks!
5/21/2025
Stella J. VERIFIED CUSTOMER
Awesome, work! Quick and good feedback!
5/21/2025
Debbie B. VERIFIED CUSTOMER
I got a price when I dropped off my car picked my car was higher all I was showed what else need to be done, & my 100 credit card
5/21/2025
Cheryl B. VERIFIED CUSTOMER
Very satisfied with Scott. He was very thorough checking the car and with explanations for scheduled maintenance and found a mouse nest in rear compartment( car parked at Northwoods cabin in summer) and cleaned out the space.
5/21/2025
Jeanette H. VERIFIED CUSTOMER
I was surprised the technician could not detect squeaky brake noise I hear daily for past six weeks while backing up and applying brakes. Labor was high priced, in my opinion.
5/21/2025
Timothy G. VERIFIED CUSTOMER
Thank you Justin , you provided me with answers to all my questions , very professional and knowledgeable .
5/21/2025
Jennifer B. VERIFIED CUSTOMER
Michelle was great answering my questions getting parts ordered and appointment scheduled. Got in quickly, staff at the service department were great. Happy with the service. I apologize I do not remember the gentleman’s name that helped us.
Thanks,
Jen B.
5/21/2025
Rhonda D. VERIFIED CUSTOMER
Very helpful and professional!
5/21/2025
Eric H. VERIFIED CUSTOMER
I appreciated the service manager, David, answering my questions. He also explained potential future maintenance issues. I wish I had taken notes. I'd suggest writing them down. Thanks
5/20/2025
Qingwei Z. VERIFIED CUSTOMER
Thank you very much for his professional help
5/20/2025
Hunter H. VERIFIED CUSTOMER
Great service estimate, clean waiting area with good amenities, overall pleasant experience with your staff!
I’ll keep having my truck serviced at your dealership :)
5/20/2025
Audrey R. VERIFIED CUSTOMER
Greeting when I arrived. Very efficient and Friendly check Out!!! What more could I ask for!!! Very Pleased!!!
5/20/2025
Christopher Z. VERIFIED CUSTOMER
Great job
5/20/2025
Brian R. VERIFIED CUSTOMER
Eric was 5-star fantastic! He communicated clearly and checked for understanding. He is an excellent representative of Smart Motors, who should be proud to have him on their service team.