Jesse deyo and everyone there was amazing and very helpful
5/20/2025
Sarah P. VERIFIED CUSTOMER
When i manage the appointment I was not expecting to drop my car off for the whole day. Better communication on where the service is being performed either by express or service department is needed. Service itself and staff were good at their jobs.
5/20/2025
Peter S. VERIFIED CUSTOMER
Did a great job...
5/20/2025
Eugene W. VERIFIED CUSTOMER
Ian Spencer has been my service advisor for several years. I get excellent service and feedback from Ian on every occasion.
5/19/2025
John S. VERIFIED CUSTOMER
Angel Sartore was easy to work with. She was pleasant and our car was serviced exactly the way it should have been.
5/18/2025
William K. VERIFIED CUSTOMER
Eric did a great job. Great service, friendly, good attitude. He kept me well informed and was able to beat the proposed schedule. Thak you, Eric
Bill Kissel
5/18/2025
Analee H. VERIFIED CUSTOMER
Awesome job. Thank u
5/18/2025
Mark W. VERIFIED CUSTOMER
I had the prepaid service option, mentioned that to the service technician who registered me upon my arrival and was initially charged for the service. I asked the tech to double check and he discovered his error.
5/18/2025
Karin K. VERIFIED CUSTOMER
Justin is an asset to your company.
5/17/2025
Lenore T. VERIFIED CUSTOMER
Vincent was very pleasant, informative, helpful and delivered great Service. I alway2s receive good Service at SMART
5/17/2025
Kenneth C. VERIFIED CUSTOMER
It would be a very good idea to convert the bathrooms in the rapid lube area to all gender since they already only service one person at a time. I had to walk down to the showroom to use the bathroom there because the "mens" was **** and I didn't feel comfortable useing the "women's" even though it was not in use.
5/17/2025
Julie H. VERIFIED CUSTOMER
Excellent care
5/17/2025
Emily J. VERIFIED CUSTOMER
Scott was kind and personable and I appreciated him walking me through the vehicle checkoff at the end. My first appointment went great! Thank you!
5/17/2025
Rick L. VERIFIED CUSTOMER
Greg is familiar with the recent issues I’ve experienced. Very frustrating.
5/17/2025
Thomas T. VERIFIED CUSTOMER
The listed price for an oil change was $30 less than the actual price. There was an extra fee for shop services.
5/17/2025
Xiong Pao. VERIFIED CUSTOMER
Friendly services
5/17/2025
Terri C. VERIFIED CUSTOMER
The service took way too long to be called express. Apparently 8 people called in sick. I’m happy with service not the time
5/17/2025
Hans J. VERIFIED CUSTOMER
Gregorio was helpful and attentive!
5/17/2025
Andrew K. VERIFIED CUSTOMER
Staff super busy with a couple techs that called off today. An hour for tire rotation and inspection is a little excessive. Also had printer issues which could be uncontrollable. I feel Scott did his best with circumstances.
5/17/2025
Amanda E. VERIFIED CUSTOMER
Loved the ease of communication with Mellissa. She was kind and easily approachable.
Not ok with the extra charges for “shop material”. We are already paying top dollar for Toyota services.