Actually, one comment. My husband asked about new models (probably of the Sienna) while he waited for my car to get done. He said the person he asked barely looked up from his laptop, and said something like “not much to show” and then went right back to his typing.
7/11/2025
Char T. VERIFIED CUSTOMER
Would you want to go home with a black mirror on a white car? Especially when you were never informed that would happen or any options. I really think you need to fix the cover without cost - find my old one if it can be put on or paint it free!
7/11/2025
Leah S. VERIFIED CUSTOMER
I have been trusting my vehicle (s) to smart motors for years. Due to growing up with a father in the automobile industry, it became common knowledge that a well maintained vehicle is tantamount.
Toyota is one of the better vehicles in the car industry. Smart motors knows customer service is key to helping people maintain safe vehicles, providing a greater public safety to the industry. . Yet, it can be expensive to maintain this mechanical wonder. Smart motors offers professional service, although expensive,again and again, to meet the customer needs enough to keep the marvelous moving mechanical sculpture in working order. It’s amazing humanity’s obsession with this creative mechanical icon and its impact on people and the joy a well maintained vehicle brings.
7/11/2025
Curtis I. VERIFIED CUSTOMER
Thank you
7/11/2025
Anne B. VERIFIED CUSTOMER
Paul did a great job keeping me updated on my car.
7/11/2025
Jeffery G. VERIFIED CUSTOMER
Wait time was too long after making an appointment. Had a 9am appointment and car didn't go into the bay until 10am.
7/11/2025
Craig K. VERIFIED CUSTOMER
You told i needed to get a belt replaced and it's a brand new belt trying to change for something that doesn't need fixing
7/11/2025
Jerry K. VERIFIED CUSTOMER
Great service as usual!
7/11/2025
Damon S. VERIFIED CUSTOMER
David was patient and answered all of my questions. Great experience!
7/10/2025
David A. VERIFIED CUSTOMER
Mellissa was a pleasure to work with and I truly appreciate the team's dedication and thoroughness. Great to talk with and great work. Thank you.
7/10/2025
Thomas W. VERIFIED CUSTOMER
Could not get this part of the app to work.
7/10/2025
Cianna K. VERIFIED CUSTOMER
Mallory was very helpful and responsive, and she was very willing to answer questions or give clarity when needed.
7/10/2025
Margaret V. VERIFIED CUSTOMER
Daniel, Will and Matt did an excellent job in servicing our vehicle.
There were scratches on the side that we had been unaware of when we dropped off the vehicle. Daniel took the time to review video and then buff out the marks, even though TOYOTA may not have been responsible. Appreciate the extra effort.
7/10/2025
Diane B. VERIFIED CUSTOMER
Everything is great and very professional.
7/10/2025
Shirley N. VERIFIED CUSTOMER
Good Job ????????
7/10/2025
Tracy S. VERIFIED CUSTOMER
Excellent service all around!
7/10/2025
Mark L. VERIFIED CUSTOMER
I'm happy that the mistakes made from the previous oil change in the express area were corrected. Thank you!
7/10/2025
Michele P. VERIFIED CUSTOMER
Paul was awesome and exceeded my expectations. His explanations were wonderful. He was timely and accurately quoted everything!
7/10/2025
Margaret K. VERIFIED CUSTOMER
Great job!
7/10/2025
Agustina M. VERIFIED CUSTOMER
They forgot my car parked and delayed the service. They were not able to do the tire rotation