Matt was great. The hard part was finding my way around the two different service departments.
7/25/2025
Mary B. VERIFIED CUSTOMER
Always great service
I drive 5 hours just to go to Smark Motors.
7/25/2025
Monica T. VERIFIED CUSTOMER
Mallory was amazing!
7/25/2025
Pam D. VERIFIED CUSTOMER
Tyler was up front that he was new to the job. I appreciated his honesty. He touched base often with me during the time I was in the service area. He was kind, courteous, informative and helpful. When he didn’t know information, he found the information out and returned in a timely manner. He was easy to work with. I wish him well.
7/24/2025
Mark B. VERIFIED CUSTOMER
Good and prompt service
7/24/2025
Emily C. VERIFIED CUSTOMER
Communication could be improved upon regarding time of completion of vehicle & handoff between representatives.
7/24/2025
Dale M. VERIFIED CUSTOMER
Sat with mo update on what was taking so long.
7/24/2025
Aj R. VERIFIED CUSTOMER
I’m non-binary and historically have always had less than ideal experiences at auto shops and dealerships. This time was different, which was really **** cool. He did great communicating with me throughout the whole process, and when I came back to sign paperwork and pick up my car, he used the right pronouns without me having to correct/inform him. Whether it was intentional or not, I really appreciate it.
7/24/2025
Thomas A. VERIFIED CUSTOMER
Thank you!
7/24/2025
Jack B. VERIFIED CUSTOMER
Everything as useual
7/24/2025
Andy A. VERIFIED CUSTOMER
Courteous and personable. Answered all my questions. Melissa seemed to care for my vehicle as much as I do.
7/24/2025
Margaret O. VERIFIED CUSTOMER
I bought my first car from Smart Motors In the 1970’s and bought my last one in 2023…It’s the only place I take my cars for service and plan to continue. I appreciate all the years of help with my cars.
7/24/2025
Timothy F. VERIFIED CUSTOMER
Thank you!!
7/24/2025
Jamey A. VERIFIED CUSTOMER
Jesse was courteous and accurate about what everything would cost, and I'm happy with the overall experience. Thanks
7/24/2025
Alaina P. VERIFIED CUSTOMER
Please dont call me. My issue was unresolved and I will be going elsewhere
7/24/2025
Boom D. VERIFIED CUSTOMER
Excellent job
7/24/2025
Laura B. VERIFIED CUSTOMER
Gregorio was helpful and professional. He was pleasant on the phone, and was able to assess my car issues quickly. He talked through the issues knowledgeably and answered my questions in a way that helped me to understand.
7/24/2025
Qingwei Z. VERIFIED CUSTOMER
Thanks to Jesse, whose patience and professionalism helped me
7/24/2025
Crystal T. VERIFIED CUSTOMER
David Killerlain is a great Assoatant Service Manager, he is the main reason I don’t try to go anywhere closer to home even though this location is a bit out of my way.