Oil finger prints all over my truck door, handle and on the inside of the door. Can only imagine how many oil finger prints are all over my steering wheel and door and seat that I can't see
7/26/2025
Jeremy W. VERIFIED CUSTOMER
Hi. I was expecting to use my fifth free service with you guys, but ended up having to pay for my oil change. It’s frustrating that I had to use it by January but wasn’t informed of this.
7/26/2025
David K. VERIFIED CUSTOMER
Thanks smart motors!
7/26/2025
Mikel D. VERIFIED CUSTOMER
Mellissa was very informative answered all my questions with confidence East all my worries was able to tell me what the possible problem could be without even having the car looked at she was very knowledgeable about the Toyota brand and my car she was able to help me understand some things that were unclear she is A1 10 out of 10
7/26/2025
Kirsten H. VERIFIED CUSTOMER
Fast and efficient.
7/26/2025
Sawyer W. VERIFIED CUSTOMER
Terrible. Broke my car and didn’t fix it because the couldn’t.
7/26/2025
Alejandro S. VERIFIED CUSTOMER
They took a long time to do my services I had my car scheduled for 8:30 and I thought they wouldn't take that long, from that time they gave me my car at 2:40 in the afternoon, and they didn't finish doing everything I asked for, they just changed the oil and rotated my tires, and they didn't renew the oil change stickers either
7/26/2025
Kris L. VERIFIED CUSTOMER
Very happy with the honesty I received today! The Maintenance on my vehicle is the utmost important to me. I appreciate honesty! I trust Toyota whole heartily.I have faith that Toyota will always be honest with me and never let me down!
7/26/2025
John K. VERIFIED CUSTOMER
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7/26/2025
Anne H. VERIFIED CUSTOMER
Good service and took care of the problem in the same day
7/25/2025
Jonathan S. VERIFIED CUSTOMER
Very quick and efficient
7/25/2025
Bessie W. VERIFIED CUSTOMER
Eric was very knowledgeable about my car's maintenance history and explained what was needed not because of mileage but time between maintenance.
7/25/2025
Lark Z. VERIFIED CUSTOMER
Mellissa handled a difficult situation extremely well. I was very unhappy that my car was not completed and had to remain overnight and into the next afternoon but unlike other experiences at Smart Mellissa was responsive to my concerns and worked hard to resolve the issues. My experiences at Smart over 15+years have been so uneven I was planning to buy my next Toyota at another dealer but Mellissa helped restore my faith in your company.
7/25/2025
Ellen F. VERIFIED CUSTOMER
The service was quick and efficient.
7/25/2025
Blake A. VERIFIED CUSTOMER
Did a good job in and out
7/25/2025
Christine M. VERIFIED CUSTOMER
Turn around time was amazing today!
7/25/2025
Susan W. VERIFIED CUSTOMER
He was very nice and professional. He also did a nice job explaining the form. Thank you
7/25/2025
Sara K. VERIFIED CUSTOMER
Ian Spencer was great and easy to communicate and work with. There is a new noise coming from my fan when turned all the way up since having the air filter replaced. Also not great that there was such a service backlog, but I understand that this can happen. Ian did a lot to
Fix a prior mis-communication where I was scheduled over the phone the week prior and they lost my appointment. Ian’s professionalism and attention to detail helped.
7/25/2025
Richard S. VERIFIED CUSTOMER
Thanks Sean for help in us get extended warranty deals on both our vehicles.