I was satisfied with the work and Vincent and Eric.
7/22/2025
Cheryl C. VERIFIED CUSTOMER
Thank you to Al Franklin (salesperson) who spoke to Manager “Peter” to resolve scheduling issues.
7/22/2025
Mike S. VERIFIED CUSTOMER
Eric was great!
7/22/2025
Brian W. VERIFIED CUSTOMER
David was great to work with
Very professional!
7/22/2025
Alicia K. VERIFIED CUSTOMER
Thanks for an easy experience!!!
7/22/2025
David E. VERIFIED CUSTOMER
My wife said the service was great but this is my wife’s vehicle and they keep referring to her as David E
7/22/2025
Tony A. VERIFIED CUSTOMER
Melissa was straight up with me but I wasn’t happy with the time it took to complete the work on my vehicle. I brought it in on Thursday and had to leave it over the weekend. Work was complete by 2pm Monday. Apparently a number of technicians called in so they were short staffed. It was definitely an inconvenience. Thanks.
7/22/2025
Larry N. VERIFIED CUSTOMER
The person who answered my first call to set the appointment was incompetent. I had to call back to schedule.I was expecting to be serviced by the regular team not the quick oil change team. $150 for an oil change and tire rotation is ridiculous
7/22/2025
Seth H. VERIFIED CUSTOMER
Sean was very forthcoming with details and allowed me to explain some issues like an access panel being torn off by wear. Helped put on a new wiper blade and let me know that the access panel isn’t necessary for the vehicle to operate and that a busted connection would mean replacing a larger part altogether along the bottom of the vehicle. Very knowledgeable and considerate of my thoughts and requests.
7/22/2025
David W. VERIFIED CUSTOMER
Greg was great and very thoughtful. I had recently had hip replacement surgery and he opened the doors for me and walked me to my vehicle when it was done.
7/22/2025
Camille S. VERIFIED CUSTOMER
I am beyond grateful for the attention and service Ian Spencer and the Smart Toyota Team gave our RAV4!!
Ian always make sure that every detail has been covered so that our car is running great and safely. He communicates frequently and makes sure I have all the updates I need about everything. I couldn’t be more grateful or happy with the service I received from Ian and the smart Toyota team..
7/21/2025
Paul I. VERIFIED CUSTOMER
Great overall experience!
7/20/2025
Sarah H. VERIFIED CUSTOMER
Fabulous customer service, wonderful communication and very knowledgeable.
7/20/2025
Brian E. VERIFIED CUSTOMER
$36 for shop supplies for looking at a broken wire and then not fixing. It is price gouging.
7/20/2025
Krissy K. VERIFIED CUSTOMER
it was great
7/20/2025
Barbara M. VERIFIED CUSTOMER
Great job and done very fast. Very short wait.
7/20/2025
Janet B. VERIFIED CUSTOMER
I’m just sorry the car wash was not working! I live in Georgia and prefer to have my Prius serviced here whenever possible.
7/19/2025
Debra D. VERIFIED CUSTOMER
I was pleased that they took me sooner than my scheduled appt time, and kept me updated on their progress. Very friendly young man ????????
7/19/2025
Cynthia S. VERIFIED CUSTOMER
It was the first time I met gregorio but he was nice and friendly and was kind enough to explain everything they were going to do.