Your website allowed for me to request a shuttle service on Saturday. I made plans with the expectations that your shuttle service would be provided, as offered. When I arrived, Ray told me there is no shuttle service provided on Saturdays. He acknowledged the website allows for people to schedule the shuttle, however, the service is not available.
2/15/2026
Patricia W. VERIFIED CUSTOMER
No one explained what was found, but I see there were concerns. So I don’t understand what is wrong with my tires. Why would they wear irregularly? Do I need new ones? Apparently the filters aren’t great. Do I need them changed?
2/14/2026
Robert H. VERIFIED CUSTOMER
Ray's agoodhonest man I like doing business with him. lewis toyota has always been outstanding to me. The service is topnotch in my book.thank thank you Bob helton
2/13/2026
Andrew L. VERIFIED CUSTOMER
Beth continues to provide exceptional service and guidance and I appreciate her trustworthiness in maintaining my truck.
2/13/2026
Dawna P. VERIFIED CUSTOMER
I definitely received excellent service from Ray Brown. I am sure everything was done per maintenance schedule. Ray encouraged me to call if I’m having any problems. My car is running great. Thank you to Ray Brown and service team!
2/13/2026
Caramie G. VERIFIED CUSTOMER
Ray was very up front and informative. He also called back promptly and was willing to answer any questions I had.
2/13/2026
Marsha W. VERIFIED CUSTOMER
Thanks to Steve who always goes above and beyond to make me happy!
2/13/2026
Nancy N. VERIFIED CUSTOMER
Everyone is friendly and professional
2/13/2026
Stephanie M. VERIFIED CUSTOMER
I was charged for service I didn't receive. I had to call twice to get a resolution. Was promised a call back after the first call and did not receive a call back. Waiting on the refund.
2/12/2026
Fred L. VERIFIED CUSTOMER
Service department did a great job
2/12/2026
Jim D. VERIFIED CUSTOMER
Timely and knowledgeable service, thanks!
2/12/2026
Brian D. VERIFIED CUSTOMER
Don't contact me since you couldn't bother while I was there. Your technology doesn't work. When you don't know what the customer wants, go and ask.
2/12/2026
Julia N. VERIFIED CUSTOMER
:)
2/12/2026
Kevin R. VERIFIED CUSTOMER
Beth is always kind, listening and professional. Beth continues to lead by example,I would have hired her away from you but she is content, presently. Assisting her to succeed only help the business achieve a higher degree of success.
2/11/2026
Matthew H. VERIFIED CUSTOMER
Beth was fantastic. She addressed the situation professionally throughout.
Brennan was wonderful to speak with.
The whole staff was quick to schedule, review, diagnose and service my truck.
Thank you!
2/11/2026
Nathan S. VERIFIED CUSTOMER
Good dude, polite, to the point.
2/11/2026
Kristi P. VERIFIED CUSTOMER
Good service and timely manner
2/11/2026
Davis H. VERIFIED CUSTOMER
Beth was wonderful. I was worried about my car holding up on a 1000+ miles trip & Beth felt like an advocate for my safety.