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Real Reviews from VERIFIED CUSTOMERS
Troy K. VERIFIED CUSTOMER
Beth Knaup is tops!! As always, Her customer service is unmatched. Only person I want to deal with!
2/25/2026
Todd R. VERIFIED CUSTOMER
Beth was pleasant to work with on my recall.
2/24/2026
Sara W. VERIFIED CUSTOMER
Very pleased with service.
2/24/2026
Amy K. VERIFIED CUSTOMER
Easy online scheduling- customer service is friendly-
2/22/2026
Jennifer S. VERIFIED CUSTOMER
I stopped by on the off chance that Ray could fit me in for a quick oil change and my tires changed. Luckily he was able to do both for me with such a small amount of wait time! I love that he could fix my car up without having an appointment.
2/21/2026
Brian W. VERIFIED CUSTOMER
Beth in the service department was the great. From the initial phone call to prompt service on 4Runner, and initial details on Toyota Extra Care. Great first visit to “my new” Toy dealership!
2/21/2026
Bernard U. VERIFIED CUSTOMER
You took tolong
2/21/2026
Roger G. VERIFIED CUSTOMER
Quick and friendly
2/21/2026
Michael B. VERIFIED CUSTOMER
The oil change took almost 3 hours. I had an appointment so it wasn’t just a walk in. I received the me tech report about 20 minutes after I left which is typically received and additional repairs or issues are approve or not approved then before the completion of the appointment. There was a lady that waited for two hours and her vehicle was never even touched. She came in the waiting lounge and told everyone about it and recommended that everyone leave like her or you would be waiting for a long time. There was two others sitting across from me that said they had also been there for nearly 3 hours for oil changes.
2/21/2026
Connie A. VERIFIED CUSTOMER
You are welcome.
2/20/2026
Rob W. VERIFIED CUSTOMER
Perfect!
2/20/2026
Dianne D. VERIFIED CUSTOMER
Fast efficient and right on time
2/20/2026
Martin M. VERIFIED CUSTOMER
Thanks
2/20/2026
Debra G. VERIFIED CUSTOMER
Misquoted to ne the entire cost of a reosir
2/19/2026
Eric C. VERIFIED CUSTOMER
I was not told how much it would cost for maintenance. Then, got blindsided with an overpriced bill for what I had done. I reported an issue I was having, the technician added a service, and there was no follow-up on that. I was just told it was resolved, and it’s not. And, as always the interior of my vehicle was filthy and oil residue everywhere. Every time I bring my vehicle in to have it serviced I have to take it to the car wash, detail it, and scrub my floor mat. The technician was not helpful or friendly and I was completely disappointed with my experience yesterday.
2/19/2026
Renee V. VERIFIED CUSTOMER
Beth was great - very responsive, helpful and cheerful
2/19/2026
Wendy R. VERIFIED CUSTOMER
Ray was very personable and polite and made the experience very well. Thank you..
2/19/2026
Max R. VERIFIED CUSTOMER
Maintenance light still on when got car back
2/18/2026
Aaron W. VERIFIED CUSTOMER
They cracked 1 of my hub caps during my tire rotation and did not say anything.
2/18/2026
Sara W. VERIFIED CUSTOMER
Service was great. Shuttle service not so much. Second time the shuttle service was not good. Taking me home when dropped car off worked just fine. Waiting for pickup after service was awful. Text said they would inform driver to get me . In meantime he was shuttling other customers but would get to me.An hour and half later o Show ! I called And super nice guy got system To work. Guess they didn’t have my address? It was on the clipboard when I first signed in and I texted again when asked. Should have had it on text message earlier. Pickup driver was very nice and pleasant young lady. System needs work, however
2/18/2026