Steve is always friendly and knowledgeable.
Communicates well.
4/15/2026
Sandra P. VERIFIED CUSTOMER
First time to service dept and impressed!!
4/15/2026
Shirley D. VERIFIED CUSTOMER
I appreciate the thoroughness of your crew.
4/15/2026
Nicole D. VERIFIED CUSTOMER
Steve is always so personable and provides very professional insight to schedule, service recommendations, etc.
4/15/2026
Gary C. VERIFIED CUSTOMER
Always a pleasure working with Beth and Lewis Toyota….prompt, thorough professional care
4/14/2026
Michelle M. VERIFIED CUSTOMER
My air conditioner still does not work. It worked when I picked it up and drove it back to my office. But once I got in it tonight to drive it home, the air conditioner does not work.
4/14/2026
Mary M. VERIFIED CUSTOMER
Ray provided exceptional service, very professional and also very very friendly. He’s a great listener to my issues with my car.
4/14/2026
Ronald C. VERIFIED CUSTOMER
Not sure where to start. Documented instructions were ignored, and while the unauthorized work was written off the bill, we were then billed for 15 hours of service from the technician on the same day. I’m relatively sure in the 9 hours you had the car that is impossible. After much effort part of the “extra” labor was also written off. I had asked to have the spark plugs changed out since it was the 120K mile service However, no one mentioned that doing so would be $450. I guess it’s my fault for not asking, but Ive never seen changing out a set of plugs cost $450. Every time we bring the car in there is some wonderful surprise waiting in billing. This was for all purposes our last visit. I would rather drive to Crown.
4/11/2026
Mark T. VERIFIED CUSTOMER
Went well and was timely
4/11/2026
John C. VERIFIED CUSTOMER
Everything was done professionally and timely
4/10/2026
Lisa T. VERIFIED CUSTOMER
Friendly service
4/10/2026
James E. VERIFIED CUSTOMER
Tire pressure was low when I dropped off my car, was low when I picked it up. Makes me wonder if the other checks were done? It’s a little thing but it’s annoying.
4/10/2026
Jane E. VERIFIED CUSTOMER
Thanks for good service!
4/10/2026
Ken H. VERIFIED CUSTOMER
Beth was very professional
4/10/2026
Ronald G. VERIFIED CUSTOMER
The service and communication was top notch. Will definitely be back for my next service.
4/9/2026
Kathy M. VERIFIED CUSTOMER
Beth possesses a perfect combination of professionalism, knowledge, respect and courtesy. She has my trust! Thank you to all at Toyota who take great care of us! ????
4/9/2026
Thomas L. VERIFIED CUSTOMER
I thought they could have repaired the tire with no charge under the 25,000 mile policy but it’s not that big of a deal. The dealership has been very good to me over the 44 years we have worked together
4/9/2026
Jody K. VERIFIED CUSTOMER
Was told the driver for my ride home would arrive shortly. It took 1 hour 15 minutes before the driver was there.
Some of the staff seemed not courteous and it was not their business to be bothered with customers.