Ray Brown could not have been nicer. He kept me informed of what my car needed and allowed me to make the decision whether or not to do it.
I appreciated his keeping me informed of what could be a potentially problem and what to look for. He is an asset to your dealership.
4/23/2026
Lance C. VERIFIED CUSTOMER
The service was fine. What wasn't was the price quoted in the email that was sent to me vs what I paid. Whatever service you're using to send text updates needs to have a more accurate price quote on it, not roughly $150 less than what the actual bill is. When a customer gets a text that says total is $34x.****, and the bill is actually $49x.****, not cool.
4/23/2026
Lucas M. VERIFIED CUSTOMER
Beth is good at her work! She really knows her stuff and explains everything so clearly. I wouldn't hesitate to recommend her to anyone else.
4/21/2026
Brant M. VERIFIED CUSTOMER
Beth was prompt in her service, precise in her explanations—in short, perfect in every way.
4/21/2026
David C. VERIFIED CUSTOMER
Dropped our car off a day early for a scheduled recall service. By the time we got home we had a message that the problem was fixed and the car was ready. We picked up our car the same day. Couldn't be more pleased.
4/21/2026
Harvey M. VERIFIED CUSTOMER
Very satisfied, thank you.
4/21/2026
Dawna P. VERIFIED CUSTOMER
I would like to say thank you to Ray Brown for giving me a discount on the labor cost. There was a misunderstanding on my appointment time and the actual time work was started on my car. I arrived at Lewis Toyota at 9:15am my scheduled time, however work wasn’t started on my car until 11:04am. In future I would like to be informed of the time that techs are working on my car. If no one was available at 9:15am I could have come in later. I do understand that Ray Brown will give me a discount on my next service. Thank you.
4/21/2026
Denise L. VERIFIED CUSTOMER
Always appreciate the excellent service.
4/21/2026
Michael S. VERIFIED CUSTOMER
Thanks for a great experience. Tires are expensive, but Steve and Scott eased the painof this necessity. Thank you both and the technicians!!
4/18/2026
Dianna W. VERIFIED CUSTOMER
Beth was extremely helpful and answered all my questions in language I could understand. Including questions about functions in the van. I am very pleased with the promptness the issue was corrected.
4/18/2026
Donna S. VERIFIED CUSTOMER
I was very pleased with the service you provided. Beth was professional, knowledgeable and had a great attitude. Thank you for the prompt and pleasant service.
Donna S
4/18/2026
Roger G. VERIFIED CUSTOMER
Thank you for keeping me posted
4/18/2026
April S. VERIFIED CUSTOMER
All staff were friendly, polite, courteous. Waiting room great. But…I made an online appointment for a basic oil change and tire rotate at 9 30 am. I showed up at 9 20 am. Car was done at noon. Given that I had an appointment, it seemed a bit long to wait. And at cashier, I was told using a credit card would charge me a fee, so I paid with my debit and not my Cash Back card, which I prefer. Otherwise it was a great experience. I did not, however, anticipate a 2.5 hour wait.
4/18/2026
Kowanno P. VERIFIED CUSTOMER
Will do!
4/17/2026
Marc G. VERIFIED CUSTOMER
Steve and his team did a great job on both of our vehicles today! Thanks everyone!
4/17/2026
Lisa T. VERIFIED CUSTOMER
Ray was very friendly and confident in getting the issue fixed.
4/17/2026
Shelmas S. VERIFIED CUSTOMER
I dropped my vehicle off on 4-15-26 at around 10:30 and didn't receive it back until the following morning, this was a huge inconvenience and keeping me in the loop would of helped but I received no info on my vehicle.
4/17/2026
Terry D. VERIFIED CUSTOMER
I appreciate your care and expertise always !! Thank you !!
4/17/2026
John R. VERIFIED CUSTOMER
Much easier than I expected.
4/16/2026
Francine S. VERIFIED CUSTOMER
Look forward to the survey. It will show top scorescore!