Replacing O2 sensor. My appointment was at 4p, I dropped it off early at 8:30a to get it out of the way while I’m at work. Almost 2 hours later I receive a call from Bonnie that is ready for pick up. So, thank you.
On side note, when I received call from Bonnie on Friday, 1/17 that part was in. I was very excited, and my original service date was 1/21 at 8:30am. I went online and 4pm on 1/20 was available. So, customers need all options and not what is convenient for the shop.
1/21/2025
George V. VERIFIED CUSTOMER
Jackson was awesome! Very polite,friendly and professional all at the same time. I'd like to request Jackson as my service manager for all my future visits.
1/21/2025
Stephanie S. VERIFIED CUSTOMER
Thanks
1/21/2025
Layne H. VERIFIED CUSTOMER
Very polite and informative on vehicles service progress.
1/18/2025
Clara H. VERIFIED CUSTOMER
Good Service! Thanks
1/18/2025
Bradley Z. VERIFIED CUSTOMER
Jackson did a great job.
1/18/2025
Steven E. VERIFIED CUSTOMER
Oil change prices on website are much less than what service reps quote. Initial repair estimates continue to be much less than quoted prices when customer schedules service. Initial quote for repair estimate sent in text with inspection report was $224, but changed to $498 when service scheduled. This is the second time that this has happened. Lost trust in business. Now question if repair is even needed. Bait and switch tactics????
1/17/2025
Lynn J. VERIFIED CUSTOMER
She was polite and friendly and made sure I knew exactly what was going to occur (had a recall which was unexpected). Love the service there
1/17/2025
Leo B. VERIFIED CUSTOMER
Well done Bonnie. Your help was truly appreciated by me.
1/17/2025
Wendy M. VERIFIED CUSTOMER
Bonnie was wonderful to work with. She was professional and extremely knowledgeable.She answered all of my questions.
1/16/2025
Patti D. VERIFIED CUSTOMER
Excellent service
1/16/2025
Donald R. VERIFIED CUSTOMER
Thanks
1/15/2025
Tim B. VERIFIED CUSTOMER
The certified machanic could not tell me what was wrong any more than it didn’t work and experiment on things at my expense
1/15/2025
Larry L. VERIFIED CUSTOMER
Been a real pleasure to deal with service department. Very fair prices and always fix what I ask for. Quick ride back to work and answer all my questions about my VW Thank you !!
1/15/2025
Kenneth M. VERIFIED CUSTOMER
Always top notch
1/15/2025
Carly E. VERIFIED CUSTOMER
Service department it hard to get ahold of and wouldn’t get back to us when needed.