They ordered the wrong parts so I was unable to complete the service and had to drive 5 hours for my appointment so I was very disappointed
2/25/2025
Mauro B. VERIFIED CUSTOMER
Always a great job performed by a great team. Oil change done swiftly and even got a washed car. Thankyou very much!!!
2/22/2025
Hope B. VERIFIED CUSTOMER
Bonnie was fabulous!
2/22/2025
Charolotte T. VERIFIED CUSTOMER
A bit late starting on the service. But they did warn us that they were running behind
2/22/2025
Billy M. VERIFIED CUSTOMER
Bonnie was pleasant, professional, and problem solving. Even though, it was last minute, she checked with staff and helped me meet
She’s worth a raise and promotion.
2/21/2025
Patti D. VERIFIED CUSTOMER
The service team is kind and really tries hard to take care of their customers. I think they do great job .
2/21/2025
Tyson S. VERIFIED CUSTOMER
Just as bad to deal with as when rimrock owned VW in Billings. Terrible servise, didn’t tell me anything more than I could figure out on my code reader in my own garage. Pay 200$ for them to not even look into the problem code that I took it in for. When I asked a couple questions I was told to pay the 800 fix they recommend and they wouldn’t do anything else until I did that. Servise guy Jackson sitting at the desk turns into an **** when asking any questions about anything they did. Also make an appointment for 10am on Wednesday and they don’t get the car into the shop until 4pm causing me not to be able to return home when I was planning on. Overall terrible experience with the quality of the “work” they performed as well as the people. I would never recommend to anyone to have there car looked at by these people or buy a car from the dealership or any related dealerships.
2/20/2025
Joan G. VERIFIED CUSTOMER
Bonnie’s knowledge and expertise regarding my 2022 VW Taos was impressive. Bonnie listened intently to what my concern was, acted on it and diagnosed the problem along with the Volkswagen technician. I knew within minutes of having my car pulled in the garage with the problem was. This gives me great comfort, In the winter especially! Thank you, Bonnie
2/20/2025
Elizabeth M. VERIFIED CUSTOMER
Not a big fan of the fact that I was there for 2 hours for an oil change and checking for leaks in my tires. I was expecting 45 mins. Why have my services done for something like this when I could go to masterlube and be in and out in 20 mins.
2/20/2025
Shari D. VERIFIED CUSTOMER
Very professional and accommodating.
2/19/2025
Michael H. VERIFIED CUSTOMER
Jackson is great, very helpful
2/19/2025
Georgia P. VERIFIED CUSTOMER
Excellent
2/14/2025
Frances W. VERIFIED CUSTOMER
Bonnie was great she explained everything to me and set up the next appointment for me
2/14/2025
Michael K. VERIFIED CUSTOMER
Jackson and Mitch were awesome
2/14/2025
Scherrie K. VERIFIED CUSTOMER
I am always greeted with a smile and work performed to my expectations. Also get to visit with former co-workers. Thanks for the great service!
2/14/2025
Barney R. VERIFIED CUSTOMER
Thanks
2/14/2025
Larry L. VERIFIED CUSTOMER
Best service department I have ever used. Always had my questions answered and pricing has been very fair ! Thanks for the great service
2/13/2025
Cynthia B. VERIFIED CUSTOMER
Thank you
2/12/2025
Peggy C. VERIFIED CUSTOMER
Good choice for an employee - Bonnie is SO KIND. I listened to her talk to another guy sitting there. So informative and sensitive to his needs!
2/12/2025
William C. VERIFIED CUSTOMER
Thank you for providing professional service and a great customer experience