Bonnie was wonderful. Friendly, personable and very receptive.
3/18/2025
Christine R. VERIFIED CUSTOMER
My service at Underriner was great. Jackson the service tech that helped me was kind, professional and prompt. He got me a loaner car as soon as he could which was great.
I picked up my car after it got fixed and noticed a new noise with the car. I called Jackson right away and he got me in quick to have his technician to look at the car. Problem solve easily.
Jackson took great care of me and his technician took great care of my car. Thanks.
3/17/2025
Roberta M. VERIFIED CUSTOMER
Although there was some misunderstanding the issue was resolved with professionalism from the staff. At the end of the day, even though it didn’t go as expected, we were satisfied
3/17/2025
Janet L. VERIFIED CUSTOMER
Will do when problem is fixed. Was impressed with Bonnie
3/15/2025
Tyler B. VERIFIED CUSTOMER
Jackson Stading was very kind and efficient. Overall a great experience
3/15/2025
Vanessa T. VERIFIED CUSTOMER
Jackson did a great job, he may have been short help at the desk and technicians in the bay, but he handled it with professionalism and when I showed up early for my appointment he fit me right in and had us back on the road pretty quick. Thank you for your all your help!
3/14/2025
George R. VERIFIED CUSTOMER
Very courteous and helpful.
3/14/2025
Dana R. VERIFIED CUSTOMER
Had a tire problem and worked me right in without an appointment. Really need helped me out. Thanks!!
3/14/2025
Rosalie F. VERIFIED CUSTOMER
Terrific
3/14/2025
George W. VERIFIED CUSTOMER
Hope your service technicians can locate parts to replace the radio and clock in my 2007 Hyundai Elantra.
3/14/2025
Benjamin S. VERIFIED CUSTOMER
Jackson did a great job. I would recommended to everyone I know to go to Jackson.
3/14/2025
Walter S. VERIFIED CUSTOMER
Bonnie did an awesome job!
3/13/2025
Mary M. VERIFIED CUSTOMER
I well be back because no new oil change
Sticker
3/13/2025
Mabel S. VERIFIED CUSTOMER
Bonnie is a great asset to your dealership. She is very knowledgeable and provides excellent service. She is patient, answers questions, and cares about me! All of these things mean a lot to an older lady with an older Buick!
3/13/2025
Lisa B. VERIFIED CUSTOMER
Very friendly and good customer service.
3/11/2025
Mona N. VERIFIED CUSTOMER
Apparently this doesn't work
3/11/2025
Terri G. VERIFIED CUSTOMER
I had an appointment to get new fuel injectors in my car at 43,000 miles and a rear camera was ordered for me (a recall). When I got the fuel injectors, they said I couldn’t have the rear camera because they gave it to another customer. I was really annoyed as I have to drive 3 hours to get to Billings and then 3 hours back and that was my second trip to get my car fixed for something I didn’t do it. Not happy!
3/10/2025
Rebecca E. VERIFIED CUSTOMER
We brought my 2015 Volvo in for service on the heater and the tailgate last November (2024). Underriner serviced and diagnosed the problem with the heater and ordered the part to be delivered 2 to 3 weeks later. After two weeks had gone by we had heard nothing, so we called to check in. They had forgotten to order the part needed so they needed 2 to 3 more weeks. They called us at the end of December to fix the issue, we took it the next day and by 4 o’clock the following evening had not heard back, so we stopped down to the dealership and they informed us that they had misdiagnosed the problem and would need to order a new heater core, which would take another 2 to 3 weeks. We received a phone call on February 13 that the parts had arrived. We took it in on February 14, and they called at 5:30 PM to tell us it was ready. Jackson was wonderful by offering to come in on a day off to give us the car Saturday, February 15. I love my Volvo, but hesitate to buy another one based on the service we received this winter during -20° temperatures.
3/9/2025
Pam K. VERIFIED CUSTOMER
Very efficient…no time wasted…battery ordered and installed the next day!
Courtesy car ride was a plus and the car wash was an added bonus!!
3/9/2025
Brandon W. VERIFIED CUSTOMER
Amazing service, friendly and knowledgeable the service department goes above and beyond. I will not take all of my vehicles anywhere else and will continue to buy from underriner