Jackson is focused on customer service and I have always had good experiences with him.
2/8/2025
Kevin A. VERIFIED CUSTOMER
The service department did a great job with our 10,000 mile service. They were understaffed because of some people on vacation, but were stillprofessional and efficient in taking care of our service.
2/8/2025
Kathleen O. VERIFIED CUSTOMER
I'll complete the survey. Jackson Stading did an outstanding job.
2/7/2025
Mary G. VERIFIED CUSTOMER
I am very well pleased with the service. I have to say that they went above and beyond to ensure my vehicle as well as myself was taken care of. My car has been running great. Again I truly appreciate all that you’ve done to make my car run right. I’ve had my car for about 2 yrs and was never able to go on a long trip in it because of the epc light would come on. But Really love this car otherwise. It is just a classy looking vehicle ????
2/6/2025
Mark A. VERIFIED CUSTOMER
Bonnie was fine. Overall communication was lacking. Car had garbage in driver side. All tires low. I spent 2 months there and $1750. Not what I would recommend for any friends to experience. Can’t shoot the messenger- Bonnie - did her best. Overall thumbs down. Actually may use my experience in some classes I teach. Glad it is hopefully fixed
2/6/2025
John C. VERIFIED CUSTOMER
Mike and Bonnie did me proud.
2/5/2025
Colleen D. VERIFIED CUSTOMER
Jackson Stading honestly cares about you and your vehicle. I wouldn’t consider going anywhere else.
2/5/2025
Cora A. VERIFIED CUSTOMER
Service personnel were as efficient as possible, and kept me regularly updated. Kudos to all involved.
2/5/2025
Tiffany I. VERIFIED CUSTOMER
Your staff was very rude when we brought in our tire. They refused to look into the extended warranty that we purchased. We had to call Bismarck and after Bismarck told us we were covered, your staff would not even talk to us. Your staff also serviced our vehicle previously and over filled the oil. They had to drain and refill on this visit. Unless it is an emergency, we will NOT be using your service. We would rather give out business and money to Bozeman or Bismarck.
2/4/2025
Diana M. VERIFIED CUSTOMER
She was great my appointment was for 3 and she got me in early so I could have my car back that same day
1/31/2025
Marlene E. VERIFIED CUSTOMER
They go out of their way to help you.
1/30/2025
Dominik D. VERIFIED CUSTOMER
He's the man to go to.
1/30/2025
Adrian R. VERIFIED CUSTOMER
Jackson is a very good listener and super to answer any questions we had.
Actually everyone at VW here in Billings MT are wonderful ????
1/30/2025
Randy And. VERIFIED CUSTOMER
Job well done today.
1/28/2025
Terri G. VERIFIED CUSTOMER
Bonnie has great customer service skills and was great to work with today.
1/24/2025
Terri M. VERIFIED CUSTOMER
Bonnie was great to work with and knowledgeable. I appreciated being shown a picture of the condition of my brake pads and seeing the need for replacement. Thanks!
1/24/2025
Brandon U. VERIFIED CUSTOMER
Great communication, outstanding customer relation.