It was a great experience that my truck was done so fast, thank you Lindsey. Todd C
2/28/2024
Rachael H. VERIFIED CUSTOMER
The team was great. I really love the video tour of my vehicle inspection...I'm a big fan of that. I also love the fact that I can pay for my service ahead of time...that's a big time saver.
2/27/2024
Kathy I. VERIFIED CUSTOMER
thank you
2/27/2024
John B. VERIFIED CUSTOMER
Fast. On time. Clear. Polite. Isn't that what everyone wants? Yea!
2/27/2024
Robert B. VERIFIED CUSTOMER
Great service
2/27/2024
Andrew K. VERIFIED CUSTOMER
Kari is the very best!
2/27/2024
Robert H. VERIFIED CUSTOMER
Kari will always have my business!
2/25/2024
Byron K. VERIFIED CUSTOMER
I received polite and quick service!
2/24/2024
Mike L. VERIFIED CUSTOMER
Good service
2/23/2024
Christopher S. VERIFIED CUSTOMER
Excellent service
2/23/2024
Michael B. VERIFIED CUSTOMER
Work was completed as promised.
2/23/2024
Julie H. VERIFIED CUSTOMER
I came in with a serious problem and your team Lyndsey and Ryan fixed my problem quickly. Thank you very much!
2/23/2024
Joan T. VERIFIED CUSTOMER
Always pleasant service!
2/22/2024
Robert M. VERIFIED CUSTOMER
WE LOVE OUR TOYOTA AND EVERYTHING THAT GOOES WITH IT.AND WITH THE KARI TEAM.
2/21/2024
Larry T. VERIFIED CUSTOMER
On the one hand it was done very quickly compared to other places and the other is I’m used to seeing how much tire tread is left and how much brake pad (you know, get some warning before my pads cut into the rotors and ruin them)
2/21/2024
Leah B. VERIFIED CUSTOMER
I dropped my car off on Monday morning at 830 for a 1030 appointment after bringing my car in the week prior… I was told a part needed to be ordered. Brett called me at 1100 to say that the part was never ordered. He never said,” I am sorry for the confusion or the inconvenience.” I am not someone that demands an apology, however, when there is a mistake made and I am paying for a service I think an apology could be expressed. The shuttle that I had scheduled to be picked up at 1130 came at 1230. When I returned and was given my keys Brett said we should have that ready for you tomorrow morning… no apology.
I arrived at the shop this morning around 9am. I sat at the door while 5 employees chatted back and forth and was not greeted, this is not uncommon in the Toyota Service department, after a minute or 2 Brett said hi… and then continued to chat with the group of employees. A gentleman left and then returned and continued to chat with Brett… after he left again I was greeted.
I would give my experience a 2 out of 10.