Absolutely awesome service. Just keep up the awesome work from the techs to sales do. That's what keeps me and others coming back. Thank you. See you soon with my other vehicle.
1/25/2024
Leah E. VERIFIED CUSTOMER
Lyndsey is always very pleasant and professional. She communicates well and tailors the explanation to the customer’s needs or comfort zone. Lyndsey clearly relates well to customers and her coworkers and is a huge asset to the Kari organization.
1/25/2024
Jana N. VERIFIED CUSTOMER
I called & asked the week before my appointment if my battery could be checked for the life left in it as I have been having trouble with my remote start. Whoever I talked to said no problem I’ll add it on. I asked again when I checked in. It was not done. I was told I could come back some day around noon & have it done for a nominal fee. I work M-F 730-4 in Duluth. I have to take paid time off to come over. I expected it to be done today & it was not. I also asked for my wiper blades to be done. They weren’t either. Seemed like everyone just wanted to go home. Very disappointing service. I feel like the minimal work was done & done very quickly so people could go home.
1/25/2024
Craig F. VERIFIED CUSTOMER
Thanks again for getting what I needed done in the short amount of time that I had!
1/24/2024
Tammy F. VERIFIED CUSTOMER
I really like the access to the video of the mechanic checking the car engine.
Thank you for the new technology.
1/23/2024
Barbara S. VERIFIED CUSTOMER
Ok. I will look for it!
1/23/2024
Lisa V. VERIFIED CUSTOMER
Prompt, polite service
1/23/2024
Sarah C. VERIFIED CUSTOMER
It would have been nice to have a heads up that our appointment would be starting so late from its scheduled time. Other than that, we are pleased with the service provided today.
1/23/2024
Scott W. VERIFIED CUSTOMER
Brett was great. Unrelated to today’s experience, on a previous service visit is was in the waiting area (no one else there). This was right after the Uvalde school shooting. I overheard two of your workers discussing whether to buy more AR 15’s. Us parents and grandparents all have quiet fears of the nightmare of a shooter entering a school- whether it is our kids or someone else’s. I find it astounding that people can’t see the horror of these events, and just wonder if they need more guns. Makes me consider using another shop where there may be more compassion for others.
1/19/2024
Lee H. VERIFIED CUSTOMER
The work was not completed. The noise I was hearing in the vent was still present when the vehicle work was done. I am now required to return so the work can be completed.
1/19/2024
Jamie S. VERIFIED CUSTOMER
Great job, I was pleased with the service I received!
1/19/2024
Andrew E. VERIFIED CUSTOMER
Thank you for your listening and writing down the issues i was having with my 2014 camery.
i also love the service technicians updates in Advising me of all the repairs necessary. KARI Toyota is truly a blessing to the Northland thank you sincerely LOIS ????
1/19/2024
Matthew C. VERIFIED CUSTOMER
I got my radio antenna house redone at kari. And during the in insulation the technician nicked the paint on my truck. I am not mad or upset about this. I appreciate the up front natura of the employees to admitting to this and offering a free vehicle touch up on the spot. I know many places would not do that. I will continuing to do my business with Kari for reasons like these.
1/19/2024
Donna S. VERIFIED CUSTOMER
Very nice, patient and helpful.
1/18/2024
Marilynn W. VERIFIED CUSTOMER
Great Service!
1/18/2024
Donald L. VERIFIED CUSTOMER
Good informative service and appreciate the ride home and back.
1/17/2024
Joan P. VERIFIED CUSTOMER
Everyone very friendly and courteous
1/17/2024
Diane M. VERIFIED CUSTOMER
Thanks so much . Hour person was kind enough to park my car so I could safely get into without falling .