Ryan was very kind and thoughtful during my visits. He was very professional, and I appreciated his help.
Kevin
4/16/2026
Brenee W. VERIFIED CUSTOMER
Always a great experience working with Brett, Ryan, and the back of house team. Shout out to K. Smith, Steve, and techs! :)
4/16/2026
Anna C. VERIFIED CUSTOMER
The app needs to match actual costs. I went in to this appointment knowing it would cost $1000 but then I show up and I’m told it will be more. Then I approve a few additional costs and the app states $1300 when the bill was actually $2300. I will say management made it right by bringing the cost down a little bit it was still much more than the $1300 I was seeing and approving online.
4/16/2026
Melissa G. VERIFIED CUSTOMER
I minimally spoke with my service advisor, I did speak with a manager and with another advisor at pickup. The problem was successfully diagnosed however the amount if time needed to correct the issue was too lengthy to be resolved in one day. I took my vehicle home to reschedule an appointment at a later time.
4/16/2026
Eduardo E. VERIFIED CUSTOMER
Very pleasant service department. Thank you
4/14/2026
Sharon S. VERIFIED CUSTOMER
It would’ve been nice if my vehicle was washed.
4/12/2026
Nancy C. VERIFIED CUSTOMER
Great.
4/11/2026
Susan L. VERIFIED CUSTOMER
The staff & quality of service is always great at Ksri Toyota!
4/11/2026
Mary R. VERIFIED CUSTOMER
Ryan is very professional and knowledgeable about the vehicles he serviced. He was a pleasure to work with.
4/9/2026
Curtis W. VERIFIED CUSTOMER
Thanks for going the extra mile on my tires and the great service. Looking to Kari for sll my vehicle needs
4/9/2026
Steven L. VERIFIED CUSTOMER
Pleased with Ryan’s work. Very efficient
4/8/2026
Lynette Z. VERIFIED CUSTOMER
Fast, friendly service. Thank you!
4/8/2026
Tom T. VERIFIED CUSTOMER
Ryan is always outstanding.
4/8/2026
Amy D. VERIFIED CUSTOMER
The Mechanic, Jack Hecker did an exemplary job.
4/8/2026
Julie P. VERIFIED CUSTOMER
Kari’s and the employees are great.
4/7/2026
Guy U. VERIFIED CUSTOMER
Repair on side passenger mirror was completed quickly. The mirror looks new and all functions appear to be working. The estimate was close to actual cost. I'm glad I had this done despite it being a non-serious/functional repair.
4/5/2026
Michael N. VERIFIED CUSTOMER
I was very pleased with this repair including Ryan's assessment of how to fix it, precautions of what to do until they can get it into the shop to be fixed, customer service skills were great when I was waiting for the car to be fixed he got me a shuttle back home so I didn't have to sit there and wait. They got the car in and out on the same day and the problem is fixed he was very considerate of the customer and made it very easy for this repair for the customer including the dealership I was very pleased with the way he handled this repair on my vehicle thank you to all that had a hand in getting my car fixed incl mechanics and all thank you
4/5/2026
Mark F. VERIFIED CUSTOMER
Great team to work with. Looking forward to new facility.
4/4/2026
Susan Z. VERIFIED CUSTOMER
Very pleased with the service. Everyone we talked to was very polite and kind. Ryan was helpful when I talked to him on the phone to set up the appointment and when we were in the building. Very pleasant experience!!
4/3/2026
Timothy V. VERIFIED CUSTOMER
Ryan's customer care skills are excellent and has great support from Garrett.