The issues were not fixed at all. We kept insisting that something had gone wrong when your dealership changed the car battery in June. Nobody would listen to us and said it couldn’t possibly be that. After wasting two visits at your service station, along with our money, we took it to an actual certified Honda service department that was recommended to us by a local mechanic and they discovered almost immediately that your team had not attached the battery securely when you installed it. They tightened up the connections and all our problems went away. Our car was stalling in the middle of the road and shifting into neutral and park on its own while we were driving. It was dangerous. And you ignored us. We will not be back.
8/29/2025
Timothy H. VERIFIED CUSTOMER
Thank you for a great professional service!!
8/29/2025
Hema C. VERIFIED CUSTOMER
Very friendly staff awesome service :)
8/28/2025
Charles L. VERIFIED CUSTOMER
Wish we had known about the additional charge that needed to be replaced, but glad they found it. You need to hire more people so it doesn’t take so long to get work done. They seemed very short staffed.
8/28/2025
Maythel P. VERIFIED CUSTOMER
I am very satisfied of the service of toyota kokomo staff and crew????⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
8/28/2025
Tanner T. VERIFIED CUSTOMER
Good job!
8/27/2025
Michael R. VERIFIED CUSTOMER
When I got my car back, the air pressure was 30 pounds. I believe they’re supposed to be 32 so I had to reset the tire pressure.
8/27/2025
Pat R. VERIFIED CUSTOMER
Efficient
8/27/2025
Liland P. VERIFIED CUSTOMER
10/10 excellent job!
8/27/2025
Christin C. VERIFIED CUSTOMER
Thank you!! Jacob was friendly, helpful and thorough with the explanation of the services provided.
8/27/2025
Wade C. VERIFIED CUSTOMER
My car stinks terribly like fuel. I can hardly even drive it because the smell is suffocatingly bad. I had to drive it today and it gave me a terrible headache.
8/26/2025
Catherine A. VERIFIED CUSTOMER
Always answer all of my questions
8/26/2025
Iris B. VERIFIED CUSTOMER
Everything was exceptional.
8/26/2025
Rick D. VERIFIED CUSTOMER
There were foot prints of grease on the driver side floor mat and grease marks on the driver door sill….
Going to stop by the dealership tomorrow to have it looked at and cleaned.
8/26/2025
Bradley T. VERIFIED CUSTOMER
Trey was great, he got right in and right out. Very good experience today!!