Zen was great, kept me informed of my options, good conversation with a sense of humor.
6/25/2025
Douglas L. VERIFIED CUSTOMER
He listened well to me about the car problems.
6/25/2025
Bonnie H. VERIFIED CUSTOMER
Derek was professional and extremely nice. I always appreciate
The service I get from Alderman’s Toyota. That’s the reason I bought my Prius there. Great car. I love it.
6/25/2025
Katherine H. VERIFIED CUSTOMER
Derek was great, but much as I love my Venza, I worry about the issues I have had!!!!
6/25/2025
Joseph F. VERIFIED CUSTOMER
Your question is not realistic in any way. Am I completely satisfied… of course not. Not customer could be - service is a crazy amount of money nowadays. I’m satisfied - the job was done, again WAY over any conceivable budget, but I needed a job done and it was 95% done - there are followups, but to give me a question of “completely satisfied” or “nothing else” is stupid. How about somewhere in between. I can’t figure out how this will help you in any way
6/25/2025
Frank B. VERIFIED CUSTOMER
Service at Alderman's is always top notch.
Lisa, Zebulon & Todd always excellent.
Your surveys are getting a bit cumbersome tho. Don't want to have to load another app or program to do a survey. Something simple to just respond to. If it makes me have to work at it I won't do surveys.
6/25/2025
Sarah H. VERIFIED CUSTOMER
Best experience getting maintenance at a dealership by far
6/24/2025
Ellie G. VERIFIED CUSTOMER
Very happy with my quick repair!
6/24/2025
Gail R. VERIFIED CUSTOMER
Lisa is amazing!
6/24/2025
Sandy B. VERIFIED CUSTOMER
Great service. Very kind workers
6/23/2025
Jason L. VERIFIED CUSTOMER
Great!
6/23/2025
Robin G. VERIFIED CUSTOMER
Lisa was excellent. She gave new meaning to Great Customer Service.
6/22/2025
Armand G. VERIFIED CUSTOMER
I like your service a lot. Thank you for caring
6/21/2025
Paul C. VERIFIED CUSTOMER
The emergency brake light continues to come on.
6/21/2025
Olan D. VERIFIED CUSTOMER
Great service ????????
6/20/2025
Anthony E. VERIFIED CUSTOMER
Overall, the service was great. But I just want to mention that I noticed that the hood was not completely closed until I returned home. Just a heads up for future services. Thank you!
6/20/2025
Shirin P. VERIFIED CUSTOMER
Great service
6/20/2025
Blaine F. VERIFIED CUSTOMER
Great service. Thank you Zeb!
6/20/2025
James B. VERIFIED CUSTOMER
New problems arose immediately after the service appointment however I did not get a chance to call back same day plan on doing it the next