Derek was patient, friendly, knowledgeable and provided prompt
Exemplary customer service at every contact point.
Thank you!
5/17/2025
Judith H. VERIFIED CUSTOMER
My van was just having annual inspection.
5/17/2025
Louis K. VERIFIED CUSTOMER
All went well.
5/16/2025
Greg C. VERIFIED CUSTOMER
VERY PROFESSIONAL,and easy!!!
You got me out of a pinch!!!
Thanks Derek,and technitions!!!
Greg C
5/16/2025
David S. VERIFIED CUSTOMER
He was very polite and thanked me for my service to our country. He also gave me an honest quote on what my charge would be.
5/16/2025
Gay S. VERIFIED CUSTOMER
I think that a different tech checked me in and called when the car was finished. I can’t remember his name but he was very friendly and polite.
5/16/2025
Maureen L. VERIFIED CUSTOMER
Derek was very helpful and personable. My concern is that my file information was all listed under my son‘s name and he never had anything to do with my vehicle. I think there’s something seriously wrong with your database. I also feel that when I come in for service, this has happened before, That whoever is waiting on me should already know that I had an extended service agreement.
5/16/2025
Sharon A. VERIFIED CUSTOMER
Derek was friendly, knowledgeable and so helpful when I asked several questions.
5/15/2025
James L. VERIFIED CUSTOMER
Quote for wheel bearing was ridiculously high.
5/15/2025
Leah C. VERIFIED CUSTOMER
Thank you so much! As always, the service team is very nice, professional and helpful. It’s been great to have my vehicle routinely serviced here. Highly recommended!
5/15/2025
Philippe C. VERIFIED CUSTOMER
Please send no more surveys.
5/15/2025
Connie W. VERIFIED CUSTOMER
Always a great experience
5/14/2025
Heather M. VERIFIED CUSTOMER
Thank so much for your professionalism and timely service
5/14/2025
Paula K. VERIFIED CUSTOMER
She was pleasant.. informative and all was taken care of in timely manner
5/14/2025
Joseph B. VERIFIED CUSTOMER
Fantastic quick service. Oil changes are less expensive than than any local service center!
5/14/2025
Teresa M. VERIFIED CUSTOMER
He texted saying my service was done without checking back or listening to the message I sent. Now I have to go back.
5/14/2025
Liane H. VERIFIED CUSTOMER
I highly recommend, and grateful for the integrity and customer service care provided to me during my first visit at Alderman’s Toyota. I’m willing to travel 1 hour to receive this continued care for my vehicle. It gives me peace of mind.
5/14/2025
Margaret C. VERIFIED CUSTOMER
Thank you.
5/14/2025
Danita H. VERIFIED CUSTOMER
Everything was done very well and thoroughly, and Derek was very friendly. The only thing I didn't love was there was a little too much small talk for my tastes. (I'm sure some other people just love it...)