Still having issues with tinny rattling of the heat shield on my catalytic converter. Not sure if this just needs to be replaced but its really loud. I have a warranty and am hopeful this can be rectified
5/7/2024
Kieran M. VERIFIED CUSTOMER
These continual asks and the persistency is very annoying
5/7/2024
Jeffery N. VERIFIED CUSTOMER
Great customer service
5/7/2024
Kenneth G. VERIFIED CUSTOMER
Efficient
5/6/2024
MORRIS B. VERIFIED CUSTOMER
Great Job
5/3/2024
CECILIA B. VERIFIED CUSTOMER
Your team was very friendly and helpful as always I was very pleased
5/2/2024
HARLEY S. VERIFIED CUSTOMER
It was great and I already have trade in that i gotten I was in for service
5/2/2024
Raymond G. VERIFIED CUSTOMER
A recall done on time the whole process was painless. Thanks for fitting me in on short notice.
4/28/2024
Stephen W. VERIFIED CUSTOMER
Lisa was very helpful. She informed me about the machines in the bay that the scan the car's alignment upon driving into the shop, which I was unfamiliar with. Always nice to learn something relevant to my car.
4/27/2024
Michelle S. VERIFIED CUSTOMER
Jacob was wonderful! Very professional snd courteous..very refreshing! Jib well done!!!
4/27/2024
Donna H. VERIFIED CUSTOMER
Great service
4/27/2024
Kristen G. VERIFIED CUSTOMER
Thank you!
4/26/2024
Ashley S. VERIFIED CUSTOMER
Thanks for the service.
4/26/2024
Laura O. VERIFIED CUSTOMER
Zeb was quick and efficient!
4/25/2024
Conrad Z. VERIFIED CUSTOMER
Noise is still there. I just paid 65.00 to correct it. WHATS U P
4/25/2024
Joseph B. VERIFIED CUSTOMER
????
4/25/2024
Hillary W. VERIFIED CUSTOMER
Jacob was very kind and thoughtful as I got my oil
Change and asked some questions about my windshield and pain chips on my rav 4. He brought the car out and gave me an estimate for a tow hitch and brought it over to me and my husband as we were finalizing a sale of a new electric with Mitzy.
However, I was quite certain that my extra coverage package we purchased with the rav 4 covered windshield repair. When I asked about it, Jacob walked me through what coverage I had and said that it was not Covered. When finalizing our sale, I asked Matt to double check our coverage and he checked and said that it was in fact covered. How frustrating, my husband and I spent nearly 5 hours at Alderman’s today and now I have to drive back (1 hr each way) to get the windshield chip filled. Matt was very helpful
And said he would follow up with Jacob and they’d give me a call, but just seems like he didn’t understand what coverage plans include OR the system in service didn’t populate the correct coverage plan. Overall annoying, but mostly doesn’t fill me with confidence that in the future I can trust alderman’s service to tell me what is covered and what isn’t.
4/25/2024
Wendy S. VERIFIED CUSTOMER
The team at Alderman’s is beyond amazing! The service is outstanding!
4/25/2024
Carol B. VERIFIED CUSTOMER
Thank you again for taking such good care of me
4/24/2024
Susanna Y. VERIFIED CUSTOMER
Quick, efficient and reasonably priced. Always professional and pleasant service. This is why I come from out of state.