Sam is very customer service oriented. It was a pleasure working with him.
4/15/2026
Sandra C. VERIFIED CUSTOMER
Excellent service, as always!
4/15/2026
John S. VERIFIED CUSTOMER
Lisa was excellent.
4/15/2026
James L. VERIFIED CUSTOMER
Great job by the whole team, thanks!
4/15/2026
Lynda G. VERIFIED CUSTOMER
Service department always goes out of their way to help make things easier
4/14/2026
Joann B. VERIFIED CUSTOMER
Friendly customer service . Professional. Would recommend
4/14/2026
Donna H. VERIFIED CUSTOMER
Excellent service as always!
4/14/2026
Jeffrey D. VERIFIED CUSTOMER
It wasn’t Lisa’s fault. She’s been fantastic to work with in the past. Nobody explained that the recall for the infotainment would take several hours to complete. So they started it and then Lisa came in and said there’s about 3 hours left. Had to stop it and now they’re have to go back.
Again, not Lisa’s fault.
4/13/2026
Christopher H. VERIFIED CUSTOMER
Lisa was fine But to get this on the record, my vehicle now has a drumming resonance in the air hsndling a/c-heater dydtem it did mot have before. I suspect the new cabin air filter may not be instaled correctly.
I noticed imnediately upon leaving - but had appt and could not come back then.
4/11/2026
Sharon F. VERIFIED CUSTOMER
Derek was very helpful and answered all my questions.
Thank you for making my visit to Alderman’s a pleasant experience.
4/11/2026
Matthew C. VERIFIED CUSTOMER
You guys run a smooth professional shop. Thanks
4/10/2026
Sandra B. VERIFIED CUSTOMER
The service staff is ALWAYS friendly & welcoming. Thank you!
4/9/2026
Christopher T. VERIFIED CUSTOMER
I have all ready submitted my comments. You over charged me $ 537 for an oil change, differential, and cabin filter. I was miss led as to to the additional $262 in labor cost associated with the oil change. I paid it to get my vechicle back. I was there 2 hours and was late for an appointment. I will be reporting you to the Vermont Attorney General’s Office for unethical business practices if you do not make me whole in 5 days. Not happy and willing to inform the public concerning your business practices.
4/9/2026
Susan R. VERIFIED CUSTOMER
Great service, punctual with appointments, and I am very happy with ALderman's Toyota.
4/9/2026
Richard W. VERIFIED CUSTOMER
Your service representative was excellent.
4/8/2026
Salvatore M. VERIFIED CUSTOMER
Lisa is a great service advisor who I really trust and respect
4/8/2026
Ann E. VERIFIED CUSTOMER
Lisa is professional and answered all my questions.
And thank you for a comfortable space to wait.
4/7/2026
Mike F. VERIFIED CUSTOMER
Derrak and the entire crew is awesome ????
4/7/2026
Donna K. VERIFIED CUSTOMER
Lisa does a great job. She is very friendly and knowledgeable.