Greg is always respectful, knowledgeable, and smiling. I’d never considered servicing my vehicle anywhere else!
4/3/2024
Robert G. VERIFIED CUSTOMER
Everyone, from the service writers , technicians, and parts group are devoted to make you happy and keep your Toyota vehicle running perfect.
They take the time to explain and translate all work that was performed. They’re not the closest to my house but their the only ones I trust to raise the hood.
4/2/2024
Julia R. VERIFIED CUSTOMER
Would appreciate a time estimate for service beyond the normal scheduled maintenance prior to my actually scheduling the repair. For example-Lisa did tell me when I came with the car that the repair would take 4 to 6 hours but I needed that info ehen I booked the appointment. I sat in the waiting rpom for four hoyrs with no place to go. When I first made the appointment over the phone-I wanted to talk to someone in service but the switchboard was the only person I got to talk to. She shouldn't have had to do thst. You need a front desk person- seperate-for service only calls.
4/2/2024
Brian F. VERIFIED CUSTOMER
Jacob Tenny is a complete professional!
4/2/2024
April H. VERIFIED CUSTOMER
Thanks for great service.
4/2/2024
Mary G. VERIFIED CUSTOMER
None
4/1/2024
Kenneth W. VERIFIED CUSTOMER
Everything was great!
4/1/2024
Brad W. VERIFIED CUSTOMER
Car is running great. Thanks
4/1/2024
Mike R. VERIFIED CUSTOMER
Great job
3/31/2024
Shana R. VERIFIED CUSTOMER
Great service. Thank you!
3/31/2024
Mason O. VERIFIED CUSTOMER
Excellent top notch service! Thank you.
3/29/2024
Jerome D. VERIFIED CUSTOMER
Jacob was very thorough and easy to work with. Much appreciated.
3/29/2024
Katherine H. VERIFIED CUSTOMER
Very grateful that they took my car ( with flashing warnings all over the dash) even though I had no appointment. Everyone super polite and friendly
3/29/2024
Irene G. VERIFIED CUSTOMER
Lisa, listen to all my concerns and took very good care of every single one of them very happy with all the service that she provided
3/29/2024
Kimberly P. VERIFIED CUSTOMER
Always a pleasure
3/29/2024
Derick Y. VERIFIED CUSTOMER
Exceptional customer service from the services department.
3/28/2024
Pamela M. VERIFIED CUSTOMER
Scored a same day appointment for an inspection and oil change. Your text updates as work progressed were helpful and allowed me to make decisions on extra services in an informed, no pressure environment.I was greeted warmly and sent on my way with a smile. Well done!
3/28/2024
Justin W. VERIFIED CUSTOMER
Jacob did his job very well. I would ask for his help the next time I bring a vehicle to Alderman Toyota!
3/28/2024
Ronald M. VERIFIED CUSTOMER
Pleasant people to work with and very pleased with the work