I am sure the service was excellent, as it has been for multiple vehicles over 20+ years with the Alderman family in two locations. Communication was poor this time, which is very unusual. I’d appreciate sharing the experience with someone, but all is well in the end and we will see you again.
7/16/2025
Leah C. VERIFIED CUSTOMER
I appreciate having Alderman’s service my vehicle.
Derek and Zeb always make the process easy and I appreciate the mechanics who service my Prius. Thank you so much for helping me keep my car in great condition!
7/16/2025
Charles A. VERIFIED CUSTOMER
Todd was very professional and responsive. Service on my truck was completed much sooner than my expectation which was a priority for us that day. Thanks! Chuck Adams
7/16/2025
Frances R. VERIFIED CUSTOMER
I always have a great experience at Alderman's. Derek is very good at his job and a very nice guy.
I asked about the garage there and Derek proudly brought me to the door so I could see the massive work space for the mechanics. It was super clean and everyone there seemed happy and busy. I also had a nice casual conversation with one of the young salesmen about my upcoming end of lease next May.
7/16/2025
Candy J. VERIFIED CUSTOMER
Courteous.
7/16/2025
Patrick F. VERIFIED CUSTOMER
Very pleased with my entire service experience.
7/15/2025
Valerie B. VERIFIED CUSTOMER
All went well.
Thank you
7/15/2025
Frederick S. VERIFIED CUSTOMER
Zeb does a great job.Im happy with the maintenance service i had done.
7/15/2025
Jeanette P. VERIFIED CUSTOMER
Prompt, thorough and no waiting.
7/14/2025
Katherine S. VERIFIED CUSTOMER
Lisa was helpful and I have no complaints regarding the service experience on my car today.
7/13/2025
Susan P. VERIFIED CUSTOMER
Helpful..efficient
7/12/2025
Terance D. VERIFIED CUSTOMER
Quick, friendly service. Thank you
7/12/2025
Kyra R. VERIFIED CUSTOMER
I have always had my brother mechanic work on my cars. This was the first time I went to a dealership for maintenance and it was a wonderful experience! I even messed up on my appointment time and everyone was very accommodating and the work was done well and quickly. Thank you for a great experience!
7/12/2025
Donald D. VERIFIED CUSTOMER
We were handled by a competent professional, caring attendant
7/11/2025
Michael P. VERIFIED CUSTOMER
Great service as always
7/11/2025
Dianne H. VERIFIED CUSTOMER
Always appreciate the service I receive at Alderman’s. Great team.
7/11/2025
Joel D. VERIFIED CUSTOMER
Service and recall work were performed on time and vehicle was ready for pickup as promised and as usual cleaner than I brought it in. Complementary car wash certificate was provided.
7/10/2025
John S. VERIFIED CUSTOMER
Andrew's positive attitude and clear communication meant my truck was serviced and out the door on time - without compromising quality.
7/10/2025
Robert H. VERIFIED CUSTOMER
Lisa seems to have performed a very thorough and observant inspection of the vehicle.
7/10/2025
Robert G. VERIFIED CUSTOMER
Polite,professional and
accommodating. Clean waiting
room