Never replaced my sticker for my oil change I had, I still have the old one on my window
7/21/2025
Martina B. VERIFIED CUSTOMER
Zeb is always very helpful and communicates well when the vehicle is ready and if there are any issues. I always have a good experience.
7/20/2025
Diane B. VERIFIED CUSTOMER
The person doing the intake was not helpful or very respectful to me in my opinion. I had a lot of questions due to it being a new car with many unfamiliar features that my salesperson did show me but now that I’ve been driving it a bit, I need clarification on. She was a bit curt and I felt, condescending, even commenting that my salesperson Should have explained these things. I did not feel that my questions were answered satisfactorily. She totally screwed up one area I wanted looked at related to the air conditioning. I asked if it was leaking under the car or just normal condensation and she had them look at the inside floor mat.??? I wonder about communication skills.
7/20/2025
Robert F. VERIFIED CUSTOMER
THE BEST SERVICE,PRRIOD!
7/20/2025
Robin B. VERIFIED CUSTOMER
Greeted will on arrival and departure. Excellent customer service.
7/20/2025
Lawrence B. VERIFIED CUSTOMER
I was happy with finally getting the gas tank anomaly repaired. I should have brought it in for service sooner. Filling the gas tank won't be such a hassle now.The time to fix was reasonable.
7/19/2025
Stephanie S. VERIFIED CUSTOMER
Appreciate Zeb’s service and friends who got my car to you and back to me.
7/19/2025
Ann S. VERIFIED CUSTOMER
Work done on my car was estimated to take one hour or one and a half hours. After 2 hours of waiting I asked when my car might be ready. I was told that it would still be some time because the car being serviced before mine was taking longer than expected. No one ever informed me of this delay and the whole experience took much longer than I anticipated. A simple update would have been nice.
7/19/2025
Frederick S. VERIFIED CUSTOMER
I bring both my 2019 Tacoma and my 2024 4Runner here for any and all service. Very happy with the service department here especially Zeb and Todd.
7/19/2025
Carolann M. VERIFIED CUSTOMER
She's great! Very thorough.
7/19/2025
Linda B. VERIFIED CUSTOMER
I have always been happy with my service at Aldermans for this vehicle and for the Camry I purchased thete many years ago.
7/19/2025
Rosemary L. VERIFIED CUSTOMER
Please get the part asap. Sam is great. An inverter pump is a common part I can’t believe it will take you two weeks to get.
7/18/2025
Jonathan R. VERIFIED CUSTOMER
Appreciate the ease of communication
7/18/2025
Leah M. VERIFIED CUSTOMER
The white leather seat in my car was very dirty when I got back into it. Otherwise great service.
7/18/2025
Thomas T. VERIFIED CUSTOMER
Paint on rear driver side bumper washing off ! I,be only had vehicle a couple of weeks
7/18/2025
Faye L. VERIFIED CUSTOMER
Zeb is always on top of things, I hope he is appreciated and well taken care of!
7/17/2025
Linda C. VERIFIED CUSTOMER
The work was satisfactory. It took longer than initially stated on the original quote I was not as happy about that. But your work is very good
7/17/2025
Carol M. VERIFIED CUSTOMER
I appreciate the fast, organized and friendly service Zeb provided.
7/17/2025
Brandon S. VERIFIED CUSTOMER
Great job Zeb Washburn !
Alderman’s Toyota is a great place !
Joe Phillips rocks too !!