When it came time to pay for my service, I was handed a bill that was $140 above what I was told was going to be the cost, with no explanation. Derek was apparently unavailable, so I was left to speak with someone I hadn’t even met before that moment. When I informed him that I wouldn’t be paying the extra $140, he took the invoice and left the register area. He returned a few moments later with a newly printed invoice that showed a new line that read “Managers Discount” -$140.
If a business can pad a bill 25%, and then remove 25% when the customer asks for justification of the increase, it tells me I don’t want to do business there again.
7/9/2025
**** N. VERIFIED CUSTOMER
These guys treat my little car with expertise, talent, and speed — even though it’s only RELATED to Toyota. Love getting service there, and have for 16 years.
7/9/2025
Michael T. VERIFIED CUSTOMER
Extremely pleased with the service and communication, in addition to, the effort , and accommodation to value the customers.
A+ !
7/8/2025
Lisa K. VERIFIED CUSTOMER
Thank you
7/8/2025
Benjamin R. VERIFIED CUSTOMER
The service reminder was not reset, and there is a low tire that was not pumped up.
7/8/2025
Brian R. VERIFIED CUSTOMER
They did a thorough inspection of the car and brought to my attention things that were needed by showing me a video. I approved of it before any work was done. Much appreciated. Thank you.
7/8/2025
Lynn R. VERIFIED CUSTOMER
Always the best service at your business. Thank you so much!!
7/8/2025
Donald D. VERIFIED CUSTOMER
I just had the recall battery holder replaced.
7/4/2025
CHARLES H. VERIFIED CUSTOMER
Lisa was a pleasure to deal with - efficient, personable, and professional. The service I always receive is top notch!
7/4/2025
Kelly W. VERIFIED CUSTOMER
Lisa was very informative and explained the issue with my truck well.
7/4/2025
Carol R. VERIFIED CUSTOMER
I’m curious what my 86 is worth. It’s pretty much in mint condition. 2017 with less than 35k on it.
7/3/2025
Chris C. VERIFIED CUSTOMER
Aoot at 715am. They didn't start until 204. They know i need the vehicle back asap. Not a cheap repair. Ignored through text. Put on hold over the phone. ****
7/3/2025
Cheryl T. VERIFIED CUSTOMER
Good customer service as always
7/3/2025
Loretta M. VERIFIED CUSTOMER
I appreciate the great service we receive from Zeb.
7/3/2025
Donald R. VERIFIED CUSTOMER
I Thank all of you always have excellent service and quality personal to make it possible.
7/3/2025
Joseph B. VERIFIED CUSTOMER
Great service!!!
7/3/2025
Kyle T. VERIFIED CUSTOMER
Excellent service as always.
7/3/2025
Rhonda R. VERIFIED CUSTOMER
Thank you for finding the source of the noise in my car. Thank you Todd for the charging block so I could work while I was waiting. You guys are the best. Rhonda.
7/3/2025
Melinda C. VERIFIED CUSTOMER
I wish someone would have found out if I had Tire care before they patched my tire. Also I wish someone would’ve told me that a tire needed to be ordered before I came in.
I do appreciate that they were willing to inspect my car today since they had missed it last week.
7/3/2025
Jerry S. VERIFIED CUSTOMER
Excellent experience working with Lisa Harrington as always !