Thanks Nick! Everything was quick and painless. I appreciate the effort of making it go smoothly.
4/13/2024
Edwyna C. VERIFIED CUSTOMER
Chance represents Baxter Toyota exceptionally well.
4/12/2024
Thomas M. VERIFIED CUSTOMER
Want to keep my truck in good condition.. they ain't cheap and I appreciate knowing I try and take care of it... Got tok keep it road ready...
For all seasons
4/12/2024
Edgar L. VERIFIED CUSTOMER
Good service
4/12/2024
Cliff L. VERIFIED CUSTOMER
Said I need in cab filter, and I did but not at $68 went to auto store bought a premium filter for less than $30, said I needed 4 wheel alignment the truck is well taken care of with only 15,000 miles on it, I highly doubt that it needed alignment, if so it’s a factory defect, but steers fine no issues. Not sure if my Tacoma will be coming back for a simple oil change, just being honest.
4/12/2024
Donald M. VERIFIED CUSTOMER
Great job!!!
4/12/2024
Shah H. VERIFIED CUSTOMER
Thanks
4/11/2024
MARK B. VERIFIED CUSTOMER
Chance (the service rep) was professional and helpful with my issue. However, I purchased this 2023 RAV4 Premium in April 2023, the car is great except the main monitor that controls the radio and Navigation systems. If you review my past service records you will notice the car has been serviced multiple times concerning this monitor dropping settings and just not performing in the past year. This last service was fixing the monitor rebooting itself every 15 sec. It was fixed, but no reason was given about the cause. So we are concern that this monitor will become a major expense in the future.
4/11/2024
Brian B. VERIFIED CUSTOMER
I have dealt with Nate quite a few times now. He has always been very friendly and knowledgeable. And also very professional too. He is definitely an asset to your dealership.
4/11/2024
Morgan K. VERIFIED CUSTOMER
Nate was very kind from the moment I arrived! Very knowledgeable, quick, helpful and friendly.
4/11/2024
Robert C. VERIFIED CUSTOMER
Nate does a great job and I feel that I can trust him to be honest with me when I have a question on the service on my Toyota forerunner . I’m very comfortable with Nate and wouldn’t want to deal with anyone else
4/11/2024
Stacy W. VERIFIED CUSTOMER
Amazing service.
4/11/2024
David G. VERIFIED CUSTOMER
Just prior to leaving our home to drive the car in for servicing I received a call from Baxter Toyota. The woman told me she was calling to speak to me about my service appointment. I asked if it had changed since I was just leaving. She said no but informed me I would soon need service on my Cienna for the transmission fluid and the brake fluid. Would I like to add this to my service this morning. I asked if we could talk about it when I got there since it was quite a drive from where I lived. She then told me she was not with the service department. Upon arriving for my appointment I asked the service person if in his records did I require those added items of transmission work and power steering. He looked and told me no I was not in need of those.
The Baxter lady who called me contacted me 30 minutes before my appointment as I was leaving. I would suggest for a better customer service that calls of this nature come 2 days prior to an appointment and be researched through the service department for accuracy.
4/11/2024
Eduardo H. VERIFIED CUSTOMER
Awesome service!
4/11/2024
Robert G. VERIFIED CUSTOMER
The job is done in a timely manner.
4/11/2024
Ahmed I. VERIFIED CUSTOMER
Excellent service and he was very helpful and friendly thank you!
4/11/2024
April M. VERIFIED CUSTOMER
Great service and very welcoming and professional environment. Loved that there was no pressure to buy more than I wanted.
4/10/2024
Lloyd W. VERIFIED CUSTOMER
Drop my car off at 11:30, my appointment time and didn’t leave the garage until 4:51. Only had oil change, tire rotation and software upgrade. This shouldn’t have taken this long. If you’re concerned about my feedback, please explain why reason for the long wait and why I should recommend your service. Please reply