I would rather them come and talk to me than getting a text of what they want to do to my car
7/17/2024
Velinda S. VERIFIED CUSTOMER
Nate was very knowledgeable about a couple of questions I had
7/16/2024
Teresa H. VERIFIED CUSTOMER
Ethan Feist has been my service representative several times and he is always professional and very knowledgeable of my vehicle maintenance. He’s a pleasure to work with and is one of the main reasons I continue to have my vehicle serviced at Baxter Toyota.
7/16/2024
Elizabeth N. VERIFIED CUSTOMER
Ethan was great and I assume the oil change and tire rotation went ok but I didn’t hear anything about that. I got a phone call on my way in with Kim trying to convince me to buy a brake fluid change which would be at an additional cost ( later learned that is an unnecessary service), and then asking to change my cabin filter for $80, part and labor, which I can do myself with a replacement filter costing $20.
7/16/2024
ISIDORE T. VERIFIED CUSTOMER
None
7/16/2024
Linda D. VERIFIED CUSTOMER
Over the last 2 years Chance has always been informative, respectful and patient with me on the many issues with my vehicle. In my book he deserves a gold star for his dedication to his job and excellent customer service skills including follow up and genuine concern, which in todays world is incredibly hard to find which is much appreciated and acknowledged.
Please pass this appreciation on to Chance.
Linda D
7/14/2024
Gwendolyn G. VERIFIED CUSTOMER
My appointment was at 11:30. I arrived at 11:15. It was almost 2:00 before my car was finished. I don’t recall ever waiting that long with an appointment.
7/14/2024
Garrett H. VERIFIED CUSTOMER
Nick is great!
7/14/2024
Ritesh S. VERIFIED CUSTOMER
Great service and communications
7/14/2024
Michael S. VERIFIED CUSTOMER
What ever the noise is I hope we can figure it out so it can be fixed. If it gets to where it can be pin pointed then I will bring it back.
Thanks for the work that was done
7/14/2024
Ruth B. VERIFIED CUSTOMER
Great job getting us to our next appointment on time!!!
THANKS!!!
7/14/2024
Paul W. VERIFIED CUSTOMER
Very friendly and quick service.
7/13/2024
Patricia B. VERIFIED CUSTOMER
Nick - very professional, helpful and cordial!
7/13/2024
Travis D. VERIFIED CUSTOMER
Nick is great to work with!
7/13/2024
Allen W. VERIFIED CUSTOMER
Ok
7/13/2024
Karen S. VERIFIED CUSTOMER
He was professional and friendly. It was a good experience at your shop. God bless.
7/13/2024
Deborah H. VERIFIED CUSTOMER
He was great
7/13/2024
John H. VERIFIED CUSTOMER
All great
7/12/2024
LLOYD R. VERIFIED CUSTOMER
Perfect! Thanks!
7/12/2024
Charles S. VERIFIED CUSTOMER
I made an appointment for the oil change and still had to wait 2 hours. Appeared that you all were taking walk ins before servicing your customers that made appointments. You Need a better system!