Chance always explains the repair options clearly and is courteous and professional.
7/19/2024
Liesl D. VERIFIED CUSTOMER
Nate is everything you would want to represent your business…knowledgeable, kind, keeps you up to date. He is the reason I keep coming back to your location!
7/19/2024
Craig M.. VERIFIED CUSTOMER
Chance works with me to ensure my maintenance costs are competitive. For many of us retirees, costs are important due to slow growing income!
7/18/2024
Robert C. VERIFIED CUSTOMER
Great service and Nate is always great to work with
7/18/2024
Amit D. VERIFIED CUSTOMER
I loved the timeliness of the work. Thank you
7/18/2024
Stacey D. VERIFIED CUSTOMER
Great service as always! Chance was great..
7/18/2024
Steven W. VERIFIED CUSTOMER
I VERY MUCH appreciate you working me in, as I was preparing to go on a trip, and this problem needed to be addressed before I drove.
7/18/2024
MARTIN J. VERIFIED CUSTOMER
The purpose of this visit was to complete a recall service on the front bumper that one of your technicians said was completed at the visit prior to this. Then I continued to get notifications from that it still needed to be completed. So I had one of your service technicians check to see if in fact it had been completed, the last time I brought my highlander in for this purpose, he said it had not. For this specific visit the man who helped me was very helpful and he was able to quickly schedule the recall bumper. But the technician prior to this visit straight up told me he completed bumper recall work when he had not. During the last oil change I had performed at Baxter Toyota. The recall service should’ve been completed. I was told it was, but in fact, it was not. It’s technicians like this to give car dealerships, a bad name. However, the gentleman who helped me for the specific visit was helpful in solving this problem.
7/18/2024
BETHANY K. VERIFIED CUSTOMER
I was very satisfied with my experience at Baxter.
7/18/2024
Patricia B. VERIFIED CUSTOMER
Avery pleasing experience and courteous
7/18/2024
Mike C. VERIFIED CUSTOMER
I greatly appreciate the hard work and support that I received
7/18/2024
Jose G. VERIFIED CUSTOMER
Thanks for your help.
7/17/2024
Dean J. VERIFIED CUSTOMER
Had a very positive experience working with Ethan.
7/17/2024
Riccardo F. VERIFIED CUSTOMER
Fast, helpful, accurate. Thank you!
7/17/2024
Shelley S. VERIFIED CUSTOMER
I live in Lincoln but drive to LaVista because I always get such excellent service there. The service manager helped me to correct my screen so I can see the map and assisted with getting the sound to work. His kindness and help was greatly appreciated. There is a clean, comfortable area to wait and the service manager gave me information on ties so I can research my best deal. Everyone is friendly and helpful at this location. I tell everyone to go to LaVista Baxter!
7/17/2024
Connie M. VERIFIED CUSTOMER
Jonathan was amazing. Made the process seamless!
7/17/2024
Scott A. VERIFIED CUSTOMER
Thanks
7/17/2024
Rick S. VERIFIED CUSTOMER
chance was a perfect gentleman could not ask for nicer guy
7/17/2024
Jeffery B. VERIFIED CUSTOMER
Have the mechanic address and fix the issues instead of saying no problems found….seems that the dealership truely did not make time for my scheduled appt as you held my truck over an extra day as well.