Stephanie as always is pleasant, knowledgeable and just the best!
10/25/2025
Dennis C. VERIFIED CUSTOMER
She did a great job.
10/25/2025
Michele A. VERIFIED CUSTOMER
All my concerns were looked at and the car was at the end of the day.
10/25/2025
Amy H. VERIFIED CUSTOMER
For so early in morning. Very pleasant attitude! I'd be a little cranky for awhile if I had to work that early. Very professional! What a joy in this day and age. Thank you! Keep up 'job well done'!
10/24/2025
Todd S. VERIFIED CUSTOMER
Jared was good to work with!
10/24/2025
Cynthia B. VERIFIED CUSTOMER
I had questions and they were not addressed. I had to ask my question several times and I just gave up.
My service was complete and it took some time before a tech came to me in the waiting area.
I also overheard some customers getting an offer for a packaged price on oil changes I was not offered anything
I was very disappointed. This was a completely different experience than any other time I have been in,
10/24/2025
Charles H. VERIFIED CUSTOMER
Fast service
10/24/2025
Kenneth K. VERIFIED CUSTOMER
Prompt and professional in every way!
10/24/2025
Maryann W. VERIFIED CUSTOMER
Thankyou for all the help I received from all ofyou .
10/23/2025
Anthony C. VERIFIED CUSTOMER
Thanks for making life easy!
10/23/2025
Changwoo J. VERIFIED CUSTOMER
It was good
10/23/2025
Miguel T. VERIFIED CUSTOMER
They treated me very well, very friendly and the service was fast. Thank you very much.
10/23/2025
Mary G. VERIFIED CUSTOMER
Both prompt and thorough.
10/23/2025
Megan G. VERIFIED CUSTOMER
I think for $107 a vacuum and car wash should be included. I also asked some questions about my car and the loud noise coming from it when driving…it is only a few months old. I was told some things to try but no one checked it out like I requested.
10/23/2025
Kathleen S. VERIFIED CUSTOMER
My suggestion is take vehicles in the order of their scheduled appointment unless there is an emergency. If the service representative tells the customer that the service should take 3 hours, and the customer says they will be back in 3 hours, that customer's car should not be pushed to the bottom of the schedule. If the service department wants customers to stay in the waiting room the whole time or "check-in" when they return to the waiting room the customer should clearly be told this while dropping off the car. Getting a notification via text of when a start of service begins would be helpful, not just the check-in text. Temecula Toyota in CA does the start of srrvice text and it is extremely helpful to the customer. I have a medical condition that makes it difficult to sit in a waiting room for a long period of time, that is why I walk outside or find something else to do whilr the car recieves service. The supervisor was helpful in resolving the issue once I spoke with him.
10/23/2025
Sigrid H. VERIFIED CUSTOMER
Friendly and helpful, as always!
10/23/2025
Tami P. VERIFIED CUSTOMER
Appreciate the great service I receive on every visit! Thank you!