Ty was great and very helpful. The thing I was unhappy about was the nearly $50 charge for environmental fees. I could understand that for vehicle fluids like oil changes or for tire disposal. But nearly $50 in environmental fees for installing a trailer hitch seems totally unreasonable. Ty was very understanding and helpful
10/17/2025
Timothy H. VERIFIED CUSTOMER
Great service
10/17/2025
Betty H. VERIFIED CUSTOMER
I am always reassured to drive my car out of town to visit grandkids or drive to bridge. The offer to give it a Wash, is much appreciated as well.The service department has a lot of influence when choosing my next vehicle.
Toyota’s has been an A+ past 4 vehicles.
Betsy
NE
10/17/2025
John H. VERIFIED CUSTOMER
Quick pleasant experience.
10/17/2025
Trevor P. VERIFIED CUSTOMER
Brae was very polite and professional
10/17/2025
Catherine M. VERIFIED CUSTOMER
He did a great job!
10/17/2025
Tim M. VERIFIED CUSTOMER
All went well, thanks!
10/17/2025
Ryan T. VERIFIED CUSTOMER
Jared was great! Attentive and professional. A+
10/16/2025
Rhonda V. VERIFIED CUSTOMER
Erin was very courteous & professional.
10/16/2025
Diane P. VERIFIED CUSTOMER
Professional and prompt
10/16/2025
Shirley M. VERIFIED CUSTOMER
Thank you for taking great care of our Sienna’s maintenance and recall!
10/16/2025
Sara E. VERIFIED CUSTOMER
Mike, the courtesy driver was very polite & courteous and prompt. He drove me across Lincoln and picked me up later at the same address. so patient & accommodating. All your staff was courteous in the service dept. I was so grateful they caught the pump that went out and added that to the routine service that was scheduled. It was a busy day but they still made time for me. This is why we get all our cars at Baxter
10/16/2025
Jane Y. VERIFIED CUSTOMER
Very friendly.
10/16/2025
Linda S. VERIFIED CUSTOMER
Thank you ! The service was great
10/16/2025
Scottandpatsy M. VERIFIED CUSTOMER
Brae did a good job of explaining the work that was performed as well as what was not performed. Since the root cause of what triggered the Engine light to come on could not be determined, I wasn’t charged for that portion of the service. I thought that was very fair. Additionally, I appreciate being able to bring my vehicle in on such short notice.
10/16/2025
Dennis M. VERIFIED CUSTOMER
SERVICE GREAT!
Ty Beel was EXCELLENT
THANK YOU ALL.
10/16/2025
Verdeen S. VERIFIED CUSTOMER
Recall explained & done in timely manner.
10/16/2025
Ashly S. VERIFIED CUSTOMER
Ty was so responsive and helpful, I really appreciated it!
10/16/2025
Jamie M. VERIFIED CUSTOMER
I think the video provided by the technician is phenomenal. Really appreciate that feedback. Everything went smoothly. Great experience.