Stephanie was great and explained everything. I had a service that needs to be covered through warranty and she has handled all of that. Thanks!
10/12/2025
Kenneth H. VERIFIED CUSTOMER
Whole process went well
10/11/2025
Heather B. VERIFIED CUSTOMER
I greatly appreciate the flexibility for a popped tire same day.
10/11/2025
Connie K. VERIFIED CUSTOMER
You folks do a great job of communicating with your text messages to help convey what is needed. Thank you!
10/11/2025
Marvin C. VERIFIED CUSTOMER
We have to drive 2 vehicles from Kearney and we tried to make all the arrangements before we came and still could not complete all the things we needed done.
10/11/2025
Shelley M. VERIFIED CUSTOMER
I so appreciated the opportunity to drop off my vehicle without an appointment so it could be worked in. Always receive great service from Toyota!
10/11/2025
Cory D. VERIFIED CUSTOMER
Amazing service overall :)
10/11/2025
Jane G. VERIFIED CUSTOMER
Stephanie was very helpful and knowledgeable. One of my best service experiences.
10/11/2025
Amy A. VERIFIED CUSTOMER
Great service
10/11/2025
Kathryn K. VERIFIED CUSTOMER
Very helpful
10/10/2025
Tami J. VERIFIED CUSTOMER
It was the end of the day and everyone was tired, some had left for the day. Brae stayed calm and positive and took care of the customers in a friendly manner.
10/10/2025
Jerry S. VERIFIED CUSTOMER
Brae was very pleasant to work with. She kept me appraised of the progress of the service to my 4Runner. The mechanic did a great job as well. Altogether a pleasant experience. You’ll see me again.
10/10/2025
Toby F. VERIFIED CUSTOMER
Brae did a good job. Ryan was there when dropped off the truck the evening before service. He was great, but he didn’t communicate well with Brae on secondary warranty issue I brought up. Wanted them to see what needed to be done to fix a piece of trim on the door. All this caused confusion and delay at pickup. But both individuals tried to offer great service.
10/10/2025
Mary P. VERIFIED CUSTOMER
We drove away (the first time) thinking our service was complete and done correctly. However, the van started beeping low oil pressure as a result of a stream of oil leaking from the engine. We had to go back and wait for more service to be completed, as a result of perhaps human error in replacing the oil and filter. It took much longer than anticipated, and quite frankly lessened our confidence in getting service done there.
10/10/2025
Richard T. VERIFIED CUSTOMER
Ty was great I called and asked if he could add a couple of other items we forgot to put on the list of items. Very professional Thank you
10/10/2025
Rebecca T. VERIFIED CUSTOMER
My service rep was very helpful at explaining my service schedule and the prepaid services that we got at the time of purchase. This was our first visit with the new car.
10/10/2025
Ryan W. VERIFIED CUSTOMER
Please be more clear with pricing. I originally only wanted an oil change. I called and talked to Haley, she said there was a special where I could do an oil change and tire rotation for 49.95. She said "Tell them you spoke to Haley about this special." I decided to go ahead with this and confirmed it when I dropped the car off. When I came to pick up the car, the special was not applied and I was informed that you can't do both those things for that price. Please be more clear in the future so that customers know what they will be paying.
10/10/2025
Israel P. VERIFIED CUSTOMER
Nice job
10/10/2025
John V. VERIFIED CUSTOMER
I brought my RAV4 in for service today. Brae waited on me. She was friendly and explained what service was going to take place today.
My car was serviced completely and the work was done in a timely manner.