Hi, I sent yesterday few pictures to Austin of a bad scratch my wheel got after I dropped off my vehicle at Toyota. I would appreciate if someone could help me with it, as it looks pretty bad. Thanks.
5/26/2026
Ann S. VERIFIED CUSTOMER
They did a fantastic job!! They got started on it right away and 45 minutes later we were on our way to do some shopping.
THANK YOU BAXTER TOYOTA!!
5/24/2026
Brandon P. VERIFIED CUSTOMER
Only thing we encountered was my sunglasses were forgotten in the vehicle when it was returned. Is there a way get them mailed to me or held until June 3rd when I’m in town?
5/24/2026
John M. VERIFIED CUSTOMER
????
5/24/2026
Steve L. VERIFIED CUSTOMER
I’d like to know more about the accelerated wear on my rear brakes and tires. Both were replaced less than 3 years ago and should have much more life on them. When I left this morning, the representative said we’ll take another look at them just to make sure. Yes, please do and show me too.
5/24/2026
Qasim E. VERIFIED CUSTOMER
The service was timely and of great quality
5/24/2026
Marilyn C. VERIFIED CUSTOMER
Job was done quickly. Good communication. No issues at all.
5/24/2026
Cody S. VERIFIED CUSTOMER
I've had the pleasure of working with Erin more than a few times when getting my vehicle serviced. She always delivers 10/10 service. Give her a fat bonus, a raise, pension, and some paid time off.
5/24/2026
Lance A. VERIFIED CUSTOMER
Customer service was Excellent!! Logan, our salesman, got the team to replace a part of front bumper that was cracked prior to us purchasing the vehicle! Just an outstanding job by your team to work together! Thanks for making this purchase and service visit a very smooth process!! Lance
5/24/2026
Juma Khan. VERIFIED CUSTOMER
I am very happy 100%.
5/24/2026
Thomas S. VERIFIED CUSTOMER
The $10 “ environmental fee” added to a $49 tire repair was not identified prior to service and was never fully explained or justified under the circumstances. Really feel this was an unnecessary up charge. Very disappointed with Baxter
5/23/2026
Abigail B. VERIFIED CUSTOMER
I never was told if my car is ready for pickup
5/23/2026
Lionel S. VERIFIED CUSTOMER
Erin was very professional and explained well and answered our questions
5/23/2026
Stan H. VERIFIED CUSTOMER
Too much up-selling. Shuttle service did not run in afternoon so I had to wait until next day to get my Tacoma.
5/23/2026
Nicole S. VERIFIED CUSTOMER
Very thorough and quick. I was in and out in 30 minutes.
5/23/2026
Jonathan K. VERIFIED CUSTOMER
The service went smoothly. Thanks alot!
5/23/2026
Don L. VERIFIED CUSTOMER
Brakes still squeak
5/23/2026
Britany P. VERIFIED CUSTOMER
I don’t need all the text messages from Toyota. I don’t need a video showing me multi-point inspection details. I just need paperwork, or paperless details, showing the car servicing details.
5/23/2026
Michele S. VERIFIED CUSTOMER
She was very kind and explained what the vehicle needed and why. Helped me make it to my appointment when my car needed additional work.