Baxter Toyota of Lincoln Auto Repair Service

The service provided to me and my vehicle was excellent. Thank you. Stephanie went beyond what was expected and that meant a great deal to me. Thank you!

Easy to schedule online. Fast when I arrived at the shop, and they provided me with an extensive list of items that were checked.

Your technicians help me better understand my vehicle. Thank you.

Very professional. Fastest servicing i have ever had.

Baxter crew is always welcoming and helpful in so many ways! Thank you , Mark L for your guidance in my future Toyota lease again!

Love the team. Always doing great work!

Great job Mike!

Very good!!! THANKS

Very pleased

Your guys are the best. Stephanie was so nice. You guys did a great job.

I still don't have my car. Brought it in on June 4th

Jared was very accommodating when my plans were changed..great to work with!!

All i got from Baxter Lincoln since i bought the car was crap. We bought a car with wronf key fob and spent over a month getting it taken care of. If i didnt keep putting a fire under their **** it still wouldnt be taken care of. I will never be back to Baxter Lincoln

I brought my vehicle for maintenance and to verify the Powerlift door problem that I have been struggling with. They provided the oil change and tire rotation under a prepaid maintenance I have, and they only provided a document with the estimate cost for the replacement of the 2 struts that the powerlift door needed. Did not provide a resolution or next course of action to the problem that my vehicle has, and that is supposed to be covered under my extended warranty. I have been having this issue with the rear power lift door about a yer after purchasing the vechicle. There should be a team that could be more diligent in helping customers who have purchased warranty to get our problems solved when we have to place a claim. I had to call about 10 times trying to get a service coordinator to help me figure out how to get my vehicle serviced under the warranty. Finally Deed, I believe is her name, was able to help me coordinating the parts and scheduling an appointment. She did a great job helping me out with the appointment. As a longstanding Toyota Motor customer (owned 4 toyota vehicles so far), it is very important that when customers need to schedule service under warranty that we paid for, we ge get the service we need, otherwise, we fill scammed when we are sold the warranty packages. I hope I can get this problem fixed asap since it is very frustrating not being able to close the rear power lift door, especially during the winter.

I like the video that was sent to me as well

I knew that Baxter of Lincoln delivered a quality service and that is why I chose it for my vehicle services

Everything was good

Stephanie was a big help!!! Couldn’t have wanted to work with anyone

I have had multiple bad experiences. I get my car home after warranty work to discover the bottom part of my windshield is cracked. Previously I scheduled service online and called to verify the service included and oil change. When I got to the coulter a few days later, the only thing that was completed was an alignment. I had to be very adamant to get them to change my out. At this point I am very dissatisfied with them service I have received thus far.

Excellent communication about what needed to be fixed. Appreciate the service and honesty regarding repair. Thank you.