Michael, the Service Advisor, was great. I appreciate his recommendations for my vehicle.
With that said, the employees who worked on my car needlessly tacked on 6 miles between when I dropped it off and picked it back up. As checked by Toyota’s own mobile app, it had been driven westward towards Legends and in surrounding neighborhoods. There was also trash left behind in the vehicle.
2/23/2024
Justin R. VERIFIED CUSTOMER
As always, Evan has high energy with amazing adittude very efficient! you can tell he enjoys doing what he does and cares about the customers and their experience. I look forward to comming back!
2/23/2024
Carrie S. VERIFIED CUSTOMER
My car was not serviced. Stop sending me these messages.
2/23/2024
Kelly H. VERIFIED CUSTOMER
He was great. Very patient explaining everything.
2/23/2024
Leslie C. VERIFIED CUSTOMER
All positive thoughts about my experience
Thank you all …. ????
2/22/2024
Kaleigh H. VERIFIED CUSTOMER
Kyle was great. Very knowledgeable. Gave me his recommendations and answered my questions with confidence. I wasn’t prepared to do quite as much that day but I know my Toyota is in good hands with the Legends crew and I trust that it’s safe for me and my family!
2/22/2024
Shelley K. VERIFIED CUSTOMER
Zach is absolutely outstanding! Amazing customer service. Absolutely amazing. I’ve been doing business with Legends Toyota since 2018 and I’ll never go anywhere else.
2/22/2024
Denis G. VERIFIED CUSTOMER
Excellent service from all associates at Toyota.
2/22/2024
KEVIN J. VERIFIED CUSTOMER
I had a 12:45 appointment to fix my windshield and when I arrived , I was told that it wasn’t done in house and that I would have to leave my car there and I could pick it up the next day. I told them that I couldn’t do that because I had to work the next day and I need my car. They told me they would see what they could do. I told them that I would be waiting in the waiting area. Around 3:00 I went up to the service department and asked them how much longer it would be for the windshield repair. His response was “I thought you left” 5 minutes later I asked him since they haven’t started on my car to give me the keys so I could go home. I wasted 4 hours of my day and the windshield is still not fixed. If I have an appointment at 12:45 and my car wasn’t even looked at 3:00, why do I have an appointment time? I’m not happy with the service department. This is also the second time I’ve been there to get the windshield fixed and nothing is done.
KEVIN J
2/22/2024
Paul S. VERIFIED CUSTOMER
Bry is amazing! She pays attention to deals and went above and beyond to provide superb customer service today! Thank you!
2/22/2024
Honor H. VERIFIED CUSTOMER
Brice was awesome.kept communication flowing. I deeply appreciate the Shuttle service. I come back to the Legends Toyota because of the service quality, ease of appointment, & wonderful waiting area.
2/21/2024
Gilberto H. VERIFIED CUSTOMER
Great service
2/21/2024
Emerald J. VERIFIED CUSTOMER
Thank you
2/21/2024
Omar H. VERIFIED CUSTOMER
Thanks
2/21/2024
Kevin D. VERIFIED CUSTOMER
Very
2/21/2024
Thomas L. VERIFIED CUSTOMER
Very quick, efficient and transparent with what was serviced!
2/21/2024
Chase C. VERIFIED CUSTOMER
Great customer service, went above and beyond to assist. Keep up the great work!
2/21/2024
Sandra J. VERIFIED CUSTOMER
Evan got me right in for headlight bulb replacement and I truly appreciate that. Always friendly.
2/20/2024
The Boline. VERIFIED CUSTOMER
Very comfortable and efficient atmosphere
2/20/2024
Jim A. VERIFIED CUSTOMER
Zach was awesome and a member of your Sales staff, Amber Pacheco, took some time to answer some questions on a new vehicle while I was waiting. Your facility is the best I’ve seen. Thanks.