I didn’t have my vehicle in at all. So this is weird
2/27/2024
MARY T. VERIFIED CUSTOMER
Zach was very professional and accommodating. He did everything that he possibly could do to accomplish a best result. Give that boy a raise.
2/27/2024
Tina R. VERIFIED CUSTOMER
Tyler was very professional and helpful, service was quick and efficient.
2/27/2024
LINDA D. VERIFIED CUSTOMER
Zach was very nice, professional and personable. He followed through and explained every detail of work being performed and completetion. I felt Zach went over and above to assure my satisfaction.
2/27/2024
Jennifer S. VERIFIED CUSTOMER
Evan is awesome!
2/27/2024
Linda S. VERIFIED CUSTOMER
My car broke down on Sunday. I picked my car up Saturday 2/24/24. Broke down 2/25/24. I am very disappointed. I brought my car in for service on 2/20/24. I kept getting the run around about my car. No one could tell me exactly what was wrong with the car. My engine loo in that was on. I had a bad experience after buying a used car from Legends Toyota. What I was told is there was no oil in the car. Also that I may need an oil filter of some type. There were other codes that showed up when the technician examined my car. No one could tell me what the codes meant. I was told my car was ready Saturday 2/24/24. That oil was put in the car. I asked if the engine light was still on. Evan said,”no you can pick your car up.” The car ran ok until Sunday 2/25/24. I am very displeased and would not recommend anyone to buy or take their car to Legends Toyota. Very bad service and the communication regarding what is going on with your car is not there!! I will not be returning to Legends Toyota for anything. Never will I buy a car there or take my car there!
2/26/2024
Daniel U. VERIFIED CUSTOMER
Fantastic service
2/26/2024
JOSHUA L. VERIFIED CUSTOMER
Amazing experience
2/25/2024
David T. VERIFIED CUSTOMER
I appreciate Kyle not trying to aggressively convince me to fix everything that popped up on the inspection report, but rather understood the cost of the major problem and really worked with me on the issues.
2/25/2024
Christopher F. VERIFIED CUSTOMER
Oil is leaking!!!!!!!
2/24/2024
Josh M. VERIFIED CUSTOMER
Mike was very helpful and great to work with!
2/24/2024
Lidiya S. VERIFIED CUSTOMER
Thank you very much Kyle for your nice , professional work!!
2/24/2024
John M. VERIFIED CUSTOMER
Overall it appeared that the service went well and professionally, with some minor issues. The oil appeared to be overfilled by up to half a quart, the lug nuts were all overtightened by 10-15 ft-lb, and the tire pressures weren't quite right. Very common issues in shops, and I appreciate that it looks like at least the wheels were installed and removed carefully, so the area by the lug nuts was not all dinged up.
2/24/2024
DAVID B. VERIFIED CUSTOMER
Not very happy with Legend Toyota and Kansas City Kansas. I purchased a 2024 4 Runner and ordered running boards and mudflaps for it. The running boards were installed perfectly but I had to come back the following weekend because they ordered the wrong mudflaps when I came back they had ordered the wrong mudflaps again not very happy, wasted my time and my gas. I’ve never had this problem before at legends I’ve bought three cars there, I hope something has done about this somebody up there in the parts department do not know what they’re doing. I figured you tell him the model of your car and they ordered the parts for it but in this case it didn’t happen and it sad it happened twice. I really hope someone does contact me.
2/24/2024
Vicki P. VERIFIED CUSTOMER
Thank you!
2/24/2024
Jeremy L. VERIFIED CUSTOMER
Service was completed as expected within the promised timefeame. Thanks
2/24/2024
Scott S. VERIFIED CUSTOMER
Michael did a great job getting me in and out quicker than expected.