It wasn't what I expected.
I just ran out of money.
9/16/2025
Izabel L. VERIFIED CUSTOMER
Appointment for routine service took longer than expected, but the service advisor Kyle offered a discount for the inconvenience and was very accommodating. He was transparent about the situation and very understanding!
9/15/2025
Rene G. VERIFIED CUSTOMER
I always like having Michael Jacobsen as my service advisor. He is extremely knowledgeable and efficient as well as being friendly and personable. He patiently answers any questions I have and makes sure I understand what service my RAV4 will require next.
9/15/2025
Mary A. VERIFIED CUSTOMER
Ready for a new car
9/15/2025
Anthony M. VERIFIED CUSTOMER
Service was fast.
9/14/2025
Maria M. VERIFIED CUSTOMER
I really love the environment people is nice friendly and I trust the people who work In Services they do a great job nothing like TOYOTA I love the cars
9/14/2025
Kelly H. VERIFIED CUSTOMER
Staff is always helpful and very knowledgeable. Thank you
9/14/2025
Joan R. VERIFIED CUSTOMER
They said it would take an hour to an hour and a half. It was two and a half hours from arrival at my appointed time until I had my car. They knew I was waiting. I checked at a little less than two hours why it was taking so long and was told that it would be ready in about 10 minutes. It was 30 minutes. If it’s going to take that long, let me know ahead of time so I can plan appropriately.
9/14/2025
Darren C. VERIFIED CUSTOMER
Service was grear.
9/14/2025
Mateo E. VERIFIED CUSTOMER
None
9/13/2025
Allison M. VERIFIED CUSTOMER
Michael was absolutely fantastic! From start to finish! It’s been a long journey getting this rare/practically obsolete/difficult transmission replaced, but we made it. Michael was attentive, trustworthy, and ensured my children and I had a vehicle while our van was with the Service Center. He always kept in touch so we weren’t left in the dark about the status of the service. I was telling my parents that his service and work ethic were very much beyond his years. I was thinking, Michael was someone from my generation and was pleasantly surprised when I Realized he was from a much younger generation. I’m really glad that he was our customer service representative. A big THANK YOU to Michael !
9/13/2025
William G. VERIFIED CUSTOMER
Michael was very helpful and friendly. I hope to get Michael on my next service visit.
9/13/2025
Patricia D. VERIFIED CUSTOMER
Job Well Done ????
9/13/2025
Nicholas R. VERIFIED CUSTOMER
Felt like I waited quite a while for an oil change and tire rotation when I scheduled an appointment. Other than that everything was great.
9/13/2025
Robin A. VERIFIED CUSTOMER
Everyone at the Legends is great.
9/13/2025
Shane H. VERIFIED CUSTOMER
It was a great visit from start to finish. Very kind and informed service advisor. Quick service and the waiting are was top notch. Thanks for the fast free WiFi. I had some work to do and it was a breeze in the waiting area.
9/13/2025
Patrick C. VERIFIED CUSTOMER
Good people. Thank you all!
9/13/2025
Anna L. VERIFIED CUSTOMER
Evan was great and attentive. Fixed my truck’s issues in a timely manner…
9/13/2025
Ethan S. VERIFIED CUSTOMER
Wouldn’t listen to me, tried to charge 1500 dollars for an alternator replacement that wasn’t needed and even if it was that’s an insane price. Had them worked on a tire that wasn’t needed leaking and it was completely flat when I went to pick up the truck. The inspection I paid for was not actually done. I know for a fact my cabin filter is filthy and was marked good. Most of the checks didn’t include measurements, and you’re telling me a truck with 220,000 miles didn’t have a single thing worn. That’s proof enough for me that nothing was actually checked or fixed. Complete waste of time and money.
9/13/2025
Daryl K. VERIFIED CUSTOMER
Of the 4 Toyota dealers in the KC metro area only Hendrick & Legends would talk with me about my broken mirror. Since I am from Milwaukee, WI I appreciate the efforts both made to get me back on my vacation schedule.
Thanks again for the quick and professional service that Legends provided.