The order that I proved in the amount that was due at the time of sale was not matching. Advisor definitely not friendly and did not call anybody or explain. I was charged 327 for a zero point calibration that they said needed due to something being unplugged, but I just took it from a shop that did 100 point inspection on it and everything was plugged in and fine. 5.0 CR from Manheim but if I would approved all of the damages at $1606.73 tell me why Shop supplies would’ve been $7.91 but I only approved $600 worth of work in my shop supplies for $34.50 as a business side I’d like to go tax exempt another $60 and tax. My total is $719 for a zero point calibration that I don’t believe anything was unplugged but it did need the wheel alignment and $189 for the used vehicle inspection that everything was marked good on and I did not get a copy of.
9/23/2025
Richard S. VERIFIED CUSTOMER
Andrew is fantastic. Best service advisor I’ve had there. Very clear and thorough. Much appreciated.
9/23/2025
David C. VERIFIED CUSTOMER
Evan did a great job! The best advisor I’ve had in a long time at multiple dealerships. He was a complete professional! I especially appreciate his honesty and timely responses to my questions. Well done!
9/23/2025
Melma M. VERIFIED CUSTOMER
This dealership is the best place I’ve been to. Thank you
9/23/2025
Douglas S. VERIFIED CUSTOMER
Thank you for the great service!
9/23/2025
Kevin B. VERIFIED CUSTOMER
You don’t answer the phone and communicate with me
9/22/2025
MARK K. VERIFIED CUSTOMER
Bryce was very attentive and listened to my requests during intake. He made sure he understood my instructions by repeating them back to me and the service manager David. Attention to detail is key.
9/22/2025
JUSTIN S. VERIFIED CUSTOMER
Cool
9/21/2025
Karen W. VERIFIED CUSTOMER
Kyle was quite thorough and Very informative on upcoming maintenance that will be needed!!
Attention to detail Very Much Appreciated!
9/21/2025
John G. VERIFIED CUSTOMER
Great service, fast friendly service at a great price. Got some new Toyota oem windshield wipers nice.
9/21/2025
Angela F. VERIFIED CUSTOMER
Evan handle the the situation very well, what should have been a 1hour service took 2.5 hours, he didn’t get upset or out of hand with customers who were upset, he handled it with ease.
9/20/2025
Donald B. VERIFIED CUSTOMER
Josh was extremely pleasant and helpful. Everything went just as he said it would. We are VERY satisfied!!!!!
9/20/2025
Britney L. VERIFIED CUSTOMER
Kyle was exceptional! I was headed out of town for a long road trip and needed my vehicle looked at. Was in a time crunch and Kyle got me taken care of.
9/20/2025
Anthony G. VERIFIED CUSTOMER
Evan is very pleasant person listens to customers problems and treats them with respect. Every company could use service writers like Evan. Thank you for your service.
9/20/2025
Denise E. VERIFIED CUSTOMER
Evan was great and got everything taken care of with my truck and the additional issue with the center cap that I had to replace that was missing from one of my wheels. However, I don’t understand why when they did the multi point inspection why they didn’t ask me if I was aware of it missing. Then I wouldn’t have needed to make another trip up there. Also, your person answering the phones is not very friendly and when I called to speak with Evan, she said there were problems with the phones and she’d have to send him an email. Didn’t want to wait on an email because I could’ve been waiting all day. I knew I had to come back up again anyway to get a new cap so I gave up on the phone communication. Otherwise, the service was great.
9/20/2025
Kate S. VERIFIED CUSTOMER
Thanks Kyle!
9/19/2025
Zavki O. VERIFIED CUSTOMER
I was genuinely impressed with the level of customer service at Legenda Toyota, especially from Alex Chaparro. He guided me through the entire process, answering all of my questions with patience and professionalism. Despite the distance between locations, Alex made everything seamless and stress-free. I truly appreciate the effort and support—thank you, Alex and the Legenda Toyota team! ????