Windshield wiper out of stock. Perhaps this could have been indicated when I scheduled the appointment online. But Michael Jacobsen explained everything. He was terrific! Definite asset to Legends Toyota!
10/14/2023
William M. VERIFIED CUSTOMER
Cody was very helpful and a problem solver.
10/14/2023
Greg N. VERIFIED CUSTOMER
Very easy and professional job
10/14/2023
Jay P. VERIFIED CUSTOMER
Excellent job by all.
10/13/2023
Mable A. VERIFIED CUSTOMER
I was there for 4 hours and 15 minutes for a oil change, 4 tires and an alignment. That is too long. I had an appointment, and was on time.
10/13/2023
Sherry L. VERIFIED CUSTOMER
Even though I waited two hours, even with an appointment for an oil change, Cody was very helpful and understanding
10/13/2023
Jon B. VERIFIED CUSTOMER
I am very pleased with the responsiveness. This is a great team.
10/13/2023
Nancy V. VERIFIED CUSTOMER
Shuttle ride was very helpful! Thanks!
10/13/2023
Kelly G. VERIFIED CUSTOMER
I had a 10:30 appointment for an oil change and tire rotation. I arrived 5 minutes before and was told it was going to be a 2 hour wait and I could reschedule if wanted. I had the day off work and wasted a large chunk of it waiting.
10/13/2023
Lucille B. VERIFIED CUSTOMER
Excellent job
10/13/2023
Candy D. VERIFIED CUSTOMER
Oscar texted me with some other issues with my car. I tried to respond to the text but was not able to. He tried to call me but it didn’t go through. Yhis was frustrating for me and probably him also. Something needs to be done with your text, calling system. Oscar did great.
10/13/2023
Mark S. VERIFIED CUSTOMER
Keep up the good work
10/13/2023
Dominic J. VERIFIED CUSTOMER
Okay!
10/12/2023
Philip S. VERIFIED CUSTOMER
Tucker took good care of me. Thanks
10/12/2023
Andrew M. VERIFIED CUSTOMER
We have used Toyota legends for years. I am now starting to question that decision. I understand the difficult times with finding technicians, but that’s not my problem. Finding appointment times are not difficult, but trying to figure out the statement of work and parts as part of the receipt… Frustrating! For example, we bought tires and were told rotations are free during services. We are always fighting the charges for stupidity regarding rotations or tires. It’s not hard - either educate us all when you say, free rotations… Or stop the insanity. One would think that if you bought tires from you that it would be in the “system“ and we wouldn’t have to question what you mean by free. I think we’re walking away from your business, but not the brand. Tell me I’m wrong.
10/12/2023
Roann B. VERIFIED CUSTOMER
Evan was very professional, knowledgeable, and took care of everything necessary to complete checkin.
10/12/2023
Katherine A. VERIFIED CUSTOMER
No complaints- everyone was helpful and friendly! Very Professional!
10/12/2023
Amanda C. VERIFIED CUSTOMER
Michael was phenomenal every step of the way! He was thorough and did great in explaining the process. In addition, he was respectful and cared about taking care of us from start to finish!