Oscar Pardo did not make the due procedure to get my car serviced. He set up my appointment since last Tuesday, without checking to see if the part had to be ordered. I took time off from work today to bring the car, just to find out the part was not available and now have to bring the car again. I had always been satisfied with this dealership’s service, but not at all this time. He did not apologize for the trouble he caused, and just gave a lame excuse. He needs more training in customer service.
11/13/2023
Ellen H. VERIFIED CUSTOMER
Michael is easy to talk to and pleasant to deal with. He deserves a pat on the back.
11/13/2023
Pa H. VERIFIED CUSTOMER
Excellent
11/12/2023
Sandra A. VERIFIED CUSTOMER
Excellent service !
11/12/2023
Kris S. VERIFIED CUSTOMER
Oscar was highly knowledgeable, efficient and friendly! What more could anyone want from their service representative?
11/12/2023
Frederick D. VERIFIED CUSTOMER
Michael was extremely professional and quite attentive to my automobile needs. He estimated my car would be done by 1300, when in actuality it got done at 1130. I have always been pleased with the car provided by the Legends Toyota Service department. There have been multiple times where they have caught items that showed up needing addressed that had already been taken care of. I have had nothing but positive experiences through Legends Toyota and plan on keeping my business for many years
11/12/2023
Vickie D. VERIFIED CUSTOMER
Service was outstanding!
11/12/2023
Raymond J. VERIFIED CUSTOMER
I got a loaner car that was sweet. It was nice to drive that car for three weeks while my car was being repaired.
11/11/2023
David M. VERIFIED CUSTOMER
Thank you for doing my oil change fast.
11/11/2023
Erich J. VERIFIED CUSTOMER
It is ridiculous that it takes 2 hours for an oil change. Especially when I made an appointment. This is very disappointing that you do not respect your customers time.
11/11/2023
Anna P. VERIFIED CUSTOMER
Evan was very good getting my car in . And he was very helpful in answering questions I had
11/11/2023
Daniel E. VERIFIED CUSTOMER
Evan always takes care of my service needs
11/10/2023
Joseph B. VERIFIED CUSTOMER
Jacob was very easy to work with and Lindsey was extremely helpful and diligent throughout the entire purchasing process. They made the purchase of the truck non threatening and enjoyable.
11/10/2023
Thandiwa N. VERIFIED CUSTOMER
Cody was amazing! He worked with me every step of the way! Thank you for making this easier for me!
11/10/2023
Brian G. VERIFIED CUSTOMER
I experienced a friendly greeting and fast service. Thanks!
11/10/2023
Patricia D. VERIFIED CUSTOMER
Thank you ????
11/10/2023
Jeffrey M. VERIFIED CUSTOMER
Mr. Jacobson was very knowledgeable and personable, hopefully we can work with him on our next visit.
11/10/2023
Lavetta P. VERIFIED CUSTOMER
Evan was so inviting the moment that I pulled up. As soon as I opened up the door he was there greeting me with open arms and laughter. He reminded me as if I were visiting family member that I haven't seen in awhile. If Evan was a salesman I would have purchased a vechicle that day. Job well done!