DID A GREAT JOB ON INFORMATION THAT WAS GIVEN TO US.
12/31/2023
Roann B. VERIFIED CUSTOMER
Evan was very professional and kept me updated on progress of my vehicle. Apologetic about it taking longer than projected but took $20 off my bill. Very pleased with legends service!
12/30/2023
Roger S. VERIFIED CUSTOMER
Great service and always with a smile!!
12/30/2023
Robyn O. VERIFIED CUSTOMER
Very good service. Friendly.
12/30/2023
Brian M. VERIFIED CUSTOMER
Michael did a great job providing me the service I requested at the price I was promised. This makes me want to return to Legends Toyota.
12/30/2023
Mary K. VERIFIED CUSTOMER
Bryce was friendly and honest about the wait which I appreciate.
12/30/2023
Ekaterina S. VERIFIED CUSTOMER
Michael is a great service advisor....friendly, welcoming, efficient, accommodating, courteous, etc. Simply the best! Love Toyota Legends. Thank you.
12/30/2023
Don S. VERIFIED CUSTOMER
We had an appt for 1:00, for a simple oil change.....TWO HOURS later you were finished......totally unsatisfied
12/30/2023
Brete S. VERIFIED CUSTOMER
Simply the best!!!
12/30/2023
Chris C. VERIFIED CUSTOMER
I brought my C-HR in for an oil chance and multipoint inspection. Upon completion it was noted my rear brakes were at 2mm and needed serviced (no problem). I specifically asked how the battery tested and was told it tested good. We then left in a loaner while the brakes were being serviced and I got a call that when they went to move the car there was a slow turn and was told the battery was bad. My issue is I specifically asked how the battery tested because my wife said there was an issues with the vehicle starting so I wanted it checked. It makes me doubt any of the multipoint inspection.
12/30/2023
Andrew N. VERIFIED CUSTOMER
On Thursday, I came in for a scheduled oil change at 10:45 and did not get back home until 4pm. I was told the oil change would take a couple of hours, which was fine, however, after 2 hours, I asked for an update, and the person at the desk said that there were still 3 people in queue without an estimated time in which that would be completed. I asked how long it would take, and the employee at the desk said probably another hour without giving me any solutions like a loaner car to get lunch which I went the day without. They offered a shuttle home, but for only one more hour, it was too late for me to go anywhere. I wish the communication was set before I had to ask.
12/29/2023
Margaret M. VERIFIED CUSTOMER
Good service. Performed in a timely manner.
12/29/2023
David W. VERIFIED CUSTOMER
Excellent service.
12/29/2023
Michele S. VERIFIED CUSTOMER
I had an appointment for 7:45 AM and was promised my car by 9:15 AM. At 9:20 AM, my car had not even been looked at. I was told the delay was due to Christmas being a few days away. I told Evan I shouldn’t wait over an hour and a half when I had an appointment. I asked for my car back due to needing to leave for an other appointment. My car was NEVER serviced!
Why make appointments if you aren’t going to honor them!?!
If I wouldn’t have purchased an extended service package, I definitely WOULD NOT come back to Legend’s Toyota.
12/29/2023
James F. VERIFIED CUSTOMER
I waited for 2 1/2 hours for a tire rotation.
12/29/2023
David V. VERIFIED CUSTOMER
Please call me
12/29/2023
Luke M. VERIFIED CUSTOMER
Oscar was very helpful
12/28/2023
Jerry G. VERIFIED CUSTOMER
Very timely with my truck service today. Always courteous and professional.
12/28/2023
Verdis G. VERIFIED CUSTOMER
I was pleased with the courtesy and prompt attention of the staff.