Brewer Airport Toyota Auto Repair Service

He is really kind and helpful and thank you so much and appreciate

Great service

I called with a unique situation, as our car had been backed into by a semi causing body damage to the front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he’d be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can’t thank them enough.

I do have a complaint with your schedules. I made an appointment couple months ago to get my car inspected, I went yesterday and I wasn’t on the schedule. I called a week before to see what time it was, and I was on the schedule but when I went there, it was not on the schedule that needs to be fixed. Other than that, you guys rock!

I can't say enough good things about Scott. He is an excellent advisor. Great customer service and I trust him completely. He is the reason I will buy every new car I ever own from Brewer. That is not an exaggeration, Toyota makes great cars but dealing with easy, competent, great service is so important to me that there is no reason I would ever buy a car or get it serviced somewhere else.

I did not receive my multi point inspection via text today. I would like a copy thank you

Had an inspection and all went well

Good experience overall from check-in to check out. I was greeted by a service advisor in the breezeway who directed me where I needed to go for the express service. Check-in was very easy. The advisor set the expectation for completion of my vehicle and that timeframe was met. He explained what was performed and answered my additional questions when we were going over the paperwork.

Too long for an oil change and tire rotation.

All good

Andrew provided excellent customer service! Professional, prompt and thorough.

Everything was above and beyond!!! Thank you for everything today!! Exceptional customer service!!

Totally professional, courteous, knowledgeable, and took absolute care of my needs.

Excellent service today and very efficient

I appreciate the fast service I receive from the service team at Brewer Airport Toyota! The technician Donnie Kittner is the best in the industry that’s why I enjoy doing business here.

Thank you.

Scott was very helpful with the service call today. I trust his judgment.

Ex Cochran customer…you folks are far superior!!

Great

I thought they would wash the vehickle dont knkw what they did since its new