Very satisfied with service until I mentioned that the O in Crown fell off my car less than one week of ownership. Told that it is not covered by warranty because the O was knocked off. This very short sited of Toyota and your dealership. I will be driving around with no O on the back of my car for the next 5-6 years. People already have asked about it. I tell them it has fallen off. It is very difficult for me to recommend toyota or your dealership to friends and family. How difficult is it to glue a new O on the back of my csr?
7/7/2026
Susan P. VERIFIED CUSTOMER
I appreciated his willingness to answer my questions, provide a paper copy of my report and walk me to my car since I am on a cane.
Great customerservice is important.
Thank you!
7/6/2026
Mark G. VERIFIED CUSTOMER
I love when Scott is working. He always keeps me informed, and goes the extra mile to answer questions. Best service advisor working there, and I’ve been a customer for 5+ years.
7/6/2026
Alan M. VERIFIED CUSTOMER
Keep him, great guy that knows his stuff.
7/6/2026
ANNETTE A. VERIFIED CUSTOMER
Scott was very professional and I had a high degree of confidence in his handling of the service for me our car.
7/5/2026
Renee H. VERIFIED CUSTOMER
Super appreciative of all of the workers this past week was horrible with the high weather temps.
7/4/2026
Thomas J. VERIFIED CUSTOMER
I haven’t looked under my truck or under the hood yet, but if the oil on my recently washed door and door handle is any indication of the slob that changed my oil it’s lucky to be running. Don’t change my radio channels and wash your freaking hands.
7/4/2026
John B. VERIFIED CUSTOMER
James was excellent in getting me an appointment!!! I was leaving town & absolutely needed in. Thank you for your prompt help!!
I appreciate you!!
7/3/2026
Sara S. VERIFIED CUSTOMER
The vehicle is not repaired. It is still blowing hot air from the air conditioner.
7/3/2026
SUSAN J. VERIFIED CUSTOMER
Scott was professional and kept me informed.
7/3/2026
Mary H. VERIFIED CUSTOMER
Pleasant and knowledgeable
7/3/2026
Robert P. VERIFIED CUSTOMER
Our experience with Brewer Toyota is ALWAYS professional and top notch..extremely friendly and as close to family as possible !!! From the service department to the sales staff and the mechanics..10 out of 10!!!
7/3/2026
Allan R. VERIFIED CUSTOMER
Very good service experience. Excellent communication with the s we rvice department
7/3/2026
Wallace C. VERIFIED CUSTOMER
Getting my car inspected is very important to me, and I have full trust in the mechanics that work on my car.I truly appreciate them, keep up the good work, and thank you very much.
7/2/2026
Mary K. VERIFIED CUSTOMER
Scott was very helpful. I was originally in for a recall fix, but asked if I could also do standard maintenance for the mileage. He was quick to accommodate that request. I always appreciate the good service at your dealership. My Rav 4 Hybrid is almost five years old, and in the time I’ve had the car the service has been outstanding. I have no doubt I’ll buy my next car at your dealership too.
7/2/2026
Ziad N. VERIFIED CUSTOMER
poor quality.
7/2/2026
Anthony H. VERIFIED CUSTOMER
Excellent service. Thank you Andrew
7/2/2026
Amanda S. VERIFIED CUSTOMER
The problem with my air conditioner was not really solved. It is a problem that I have had four years ago when I first bought it. Unfortunately is a problem from the beginning and it was never fixed correctly
7/2/2026
Umesh K. VERIFIED CUSTOMER
They missed adding sticker for next schedule maintenance mile