Ed treated us in an exceptional manner. We were very pleased with his professionalism and knowledge. I highly recommend him for any promotion opportunities that may arise.
5/1/2024
Paul L. VERIFIED CUSTOMER
The car was dropped off and I left the key in an unlocked lockbox. A concern for my cars safety. My initial concern was not addressed even though I spoke to at least three members of your team. In the end I paid $170 for a diagnostic that revealed nothing. The message that your technicians could not get to come on reappeared 20minutes into my ride home. Not ever coming back!!
5/1/2024
Ernest N. VERIFIED CUSTOMER
Great service from my rep, I’ll be back
5/1/2024
David P. VERIFIED CUSTOMER
Communication was thorough and concise. Thank you for taking care of my vehicle
5/1/2024
Robert W. VERIFIED CUSTOMER
You nitpicked my Exhaust. The holes in the Rocker panels were very small and that rocker panel cavity does not go to the cab because there is a closed cavity. I’ll have to agree I didn’t need brakes. I appreciate the work that you did on my vehicle because I do want my vehicle to be upstanding at all times. The exhaust was my main concern, It was only 3 inches shorter than the one I bought from Napa, which is ridiculous but either way I fix the issues for $400 instead of the $1800 of cost of parts including what you have charged me which would’ve been about 3000 so **** it
4/30/2024
Barbara M. VERIFIED CUSTOMER
I am very pleased with your service today!
4/30/2024
Daniel L. VERIFIED CUSTOMER
Great service, and quick. Very professional and enjoy taking my car there
4/30/2024
Jerry P. VERIFIED CUSTOMER
A free car wash would of been nice. I spent $1700.00 .
Thanks
4/29/2024
Melissa F. VERIFIED CUSTOMER
I came in for emissions and inspection, I waited in the waiting room for two and half hours. No one came to update me I had to go to them. He asked me if I was getting an Alliment . You were not even busy. I was so disappointed!! Then on top of it I needed wiper blades he said 10 minutes literally 30 minutes later my car was finally ready and they didn’t even offer me a complimentary car wash like they normally do!! So disappointing!! Your service department has gone downhill!!!!
4/29/2024
Philip N. VERIFIED CUSTOMER
Efficient, friendly, and courteous.
4/28/2024
Anthony S. VERIFIED CUSTOMER
I will not be returning to your facility I am extremely disgusted with Brewer Toyota I will drive to the North Hills to use a different Toyota dealership for any of my vehicle matters
4/27/2024
Kirsten F. VERIFIED CUSTOMER
Brittany was very kind and informative. I really appreciated the calls to verify things before service was performed. The staff was friendly and willing to answer all the questions I had to lead me in the right direction. This was my first oil change with my new car at a Toyota dealership and I couldn’t be more pleased. Thank you, to all the staff at Brewer Airport Toyota!
4/27/2024
Taylor S. VERIFIED CUSTOMER
The service was wonderful today! The service advisor went above and beyond. I was saved a trip by him being able to complete my oil change, tire rotation, and inspection in one service. He also had my vehicle washed. Thank you for providing amazing service!
4/27/2024
Kathleen M. VERIFIED CUSTOMER
He kept me apprised of the progress of all the repairs on my vechile.
4/26/2024
Craig R. VERIFIED CUSTOMER
Timely friendly and helpful. A good experience
4/26/2024
THOMAS G. VERIFIED CUSTOMER
I thought there would be more interaction with the employees. I don’t even know who Michael Reynolds is.
4/26/2024
Daniel M. VERIFIED CUSTOMER
First class service. Great communication and finished product.
4/26/2024
Dave S. VERIFIED CUSTOMER
P
4/26/2024
Crystal E. VERIFIED CUSTOMER
James was prompt and professional. He answered my questions and was able to assist with all of my needs. Thank you!
4/26/2024
Robert M. VERIFIED CUSTOMER
Love Toyota service! We never go anywhere else everyone is so kind and helpful… Thank You for all the great employees… we love our Rave 4