Bob was great as usual. When I needed to leave my car an extra day, he offered me a rental car right away. He kept me updated on the status of my repairs and explained a few of the recommendations more in depth so I could decide which to prioritize now and which can be done at a later date.
7/13/2025
Christopher C. VERIFIED CUSTOMER
Toyota had me scheduled for an appointment which was just prior to my two years of free service. I got up early, drove to the dealership only to be advised that there was no reason for me to be there.
I did have a tire issue which was fixed (for a fee). Other than that I was basically being sent home with zero service. So why the scheduled appointment?
7/12/2025
Paul M. VERIFIED CUSTOMER
I made a 745 appointment at 9:45. I checked to see what was going on. They were just finishing the rotation of the tires and had yet to even start putting the truck through the inspection sticker process. I don’t understand the value in making an appointment if the work on the truck doesn’t start till two hours after the scheduled appointment your overbooking and your understaffed, but you should schedule accordingly.
7/12/2025
Jonathan W. VERIFIED CUSTOMER
This is the second time in a row that I've scheduled pickup/drop-off online then gotten a text that I missed my appointment after nobody picked the truck up. I don't know where the disconnect is between the online scheduling service and the service dept, but that service was a big attraction for me when I bought the truck.
7/12/2025
Jeremy F. VERIFIED CUSTOMER
Patty was very helpful
7/12/2025
Susan H. VERIFIED CUSTOMER
Patty does an excellent job. She helps me keep my car in good working condition. She takes good care in her work.
7/12/2025
Kevin K. VERIFIED CUSTOMER
Very easy to talk with and a great calm voice! Hope to get to know her more in the future! Still planning on doing Transmission service in the near future! Thanks for being a top quality dealer! Thank you!
7/11/2025
Erin B. VERIFIED CUSTOMER
excellent service
7/11/2025
Patricia D. VERIFIED CUSTOMER
Bob was great! He got all my service items taken care of in a timely manner! He always ensures that my Sequoia gets great service!
7/11/2025
Alison F. VERIFIED CUSTOMER
It is always a pleasure to work with Christian. I could not be happier with his help and service
7/11/2025
David J. VERIFIED CUSTOMER
Great service as usual. In and out in about an hour.
7/11/2025
Paul E. VERIFIED CUSTOMER
Very friendly and professional
7/11/2025
Ethan S. VERIFIED CUSTOMER
Great. I asked for a tire rotation too, but was unable to schedule an appointment due to issues with the website. So it is understandable that they were too busy to get to it.
7/11/2025
Michael W. VERIFIED CUSTOMER
Outstanding service, good communication, I am completely satisfied!
7/10/2025
Donna L. VERIFIED CUSTOMER
Patty Majeski and her team of professionals really made my day and took care of my car so superbly! Thank you!
7/10/2025
Linda M. VERIFIED CUSTOMER
Christian was great. I had an appointment to get to and he made sure I was done in plenty of time
7/10/2025
Burnadette D. VERIFIED CUSTOMER
I was very disappointed that no one called to let me know my car had been dropped back to my workplace. It’s a public lot with 100 spots, next to another large school lot with people coming and going from camp. It’s not somewhere I’d leave my car unlocked with the keys on it. I expected the driver would come into the building to exchange the keys as she did at pick up. Or at least call me and I’d have been happy to walk out. The car was due back by 1pm. Ii called Toyota 3 times, not realizing the car had been dropped. Twice it went to voicemail and on one call a rep told me she wasn’t sure if it had even left Toyota yet. I then got a call at 2:25 saying it had been dropped an hour previously. I’d have no way to know that other than walking around the large lot to look for it. I really think your policy should be to call people when you arrive to return their car.
7/10/2025
Debra S. VERIFIED CUSTOMER
Seana was awesome! She was extremely friendly and helpful and explained in detail the services for my vehicle. Wonderful customer service provided by Seana!
7/10/2025
Janet S. VERIFIED CUSTOMER
Seana was very professional and detail oriented.
7/10/2025
Brian O. VERIFIED CUSTOMER
I had new tires put on a few weeks ago it wasn’t exactly a smooth process. Christian was great in dealing with everything and making sure my time and satisfaction was made a priority.