Zach is great and I love his get to the point and take care of business attitude. However, every time I take my vehicle in for service it comes back with less parts and hardware. Last time it was a simple lower bumper clip, this time it was a skid plate access panel bolt. Don't think I didn't notice. It's the sum of ALL the parts that add up to your performance. Do better. Sorry Tyler...
7/31/2025
Berdella M. VERIFIED CUSTOMER
Happy with the friendly service
7/31/2025
Leslie C. VERIFIED CUSTOMER
Mike provides excellent, professional service. I am always impressed by the customer service provided by your entire Findlay team. I buy all my Toyotas from your company.
7/31/2025
Jared G. VERIFIED CUSTOMER
Haley is definitely the best , she went over and beyond on this service .
7/30/2025
Elizabeth U. VERIFIED CUSTOMER
Hurray for Des. He's great.
7/30/2025
Rena M. VERIFIED CUSTOMER
Excellent timely srtvice
7/30/2025
Douglas C. VERIFIED CUSTOMER
Always satisfactory.
7/30/2025
Church Lds. VERIFIED CUSTOMER
Hallie was exceptional today as well as all the Service Crew. It was a busy morning but everything was taken care of in a reasonable manner.
Thanks
7/30/2025
Travis H. VERIFIED CUSTOMER
Great service!
7/30/2025
Wen T. VERIFIED CUSTOMER
I am not happy that I was not informed one of the windshield wiper I brought was not the right size. You went ahead and replaced all the windshield wipers without asking for my approval of this replacement which caused extra cost to the service that I was not planning for.
7/30/2025
Nick S. VERIFIED CUSTOMER
The paint chipped and needs to be re-done
7/30/2025
Mark P. VERIFIED CUSTOMER
Prompt and efficient service.
7/30/2025
Adelina N. VERIFIED CUSTOMER
Thank you for the excellent customer service today! : )
7/30/2025
Robert F. VERIFIED CUSTOMER
Prompt and friendly service????
7/29/2025
Jose V. VERIFIED CUSTOMER
Awesome, thanks
7/29/2025
Irv D. VERIFIED CUSTOMER
All was very good, thank you
7/29/2025
James L. VERIFIED CUSTOMER
Several days ago I called for an appointment. No appointments were available and I was told to bring the vehicles in and that they would work me in when I arrived at the dealership, they knew nothing of it. And they said, they were overbooked and couldn't take care of us after a 2 and a 1/2 hour drive. Apparently your forwarding calls from the dealership.In flagstaff,to you're parent corporation in henderson, nevada. Who doesn't know anything about your schedule? You need to stop doing this. It's creating problems for your service managers when we're called to breathe it, be a Clinton when they have no time to be able to take care of it. I've always had good service from Finley, Toyota in Flagstaff, and I will continue to use their services. And I will also demand to talk to someone in the dealership in flagstaff, in the future, you either need to identify yourself as not been in flagstaff, and you need to stop making promises that you can't keep.
7/29/2025
Raquel C. VERIFIED CUSTOMER
Thank you **** for all your help! We appreciate it!
7/28/2025
Emily M. VERIFIED CUSTOMER
Hallie is a great person, appericate her help,always honest and answers all question and gives honest suggestions.