Hallie was great. Service was fine. The wait time for an oil change and tire rotation needs attention. I would think it would keep customers from returning.
6/28/2025
Lou Corporation. VERIFIED CUSTOMER
????????
6/28/2025
Michael L. VERIFIED CUSTOMER
I have a maintenance plan that is prepaid for 4 years that includes tire tire rotation but couldn’t be done because my truck is too heavy for the lift. You guys. You don’t have jacks available to offer up one tire at at time. And then put brace under them to get the tire off the ground or that’s to much work for the mechanics that you have?
6/28/2025
Karen S. VERIFIED CUSTOMER
Always a good experience
6/27/2025
Patricia M. VERIFIED CUSTOMER
Micheal was thorough and helped me honestly determine what I should do for care of my vehicular as it only gets 2500 miles per year as it is a vacation car.
6/27/2025
Jessica N. VERIFIED CUSTOMER
Happy with everything and everyone!!! Thank you Findlay Toyota!
6/27/2025
Marie C. VERIFIED CUSTOMER
He treated us good and informed, we appreciate the service . Thank you
6/27/2025
Irene M. VERIFIED CUSTOMER
Very happy with the service.
Thx
6/27/2025
Troy S. VERIFIED CUSTOMER
Thanks
6/27/2025
Louva K. VERIFIED CUSTOMER
Job was done quickly and on time thank you
6/27/2025
Leval B. VERIFIED CUSTOMER
thank you!
6/26/2025
Travis B. VERIFIED CUSTOMER
Great job on checking me in quickly so I could catch the bus and continue on my day without skipping a be as t
6/26/2025
Jeffrey A. VERIFIED CUSTOMER
I brought my Tacoma in for a recall. **** had my service completed in the time he said it would be done.
6/26/2025
Karen M. VERIFIED CUSTOMER
Efficient
6/26/2025
Rena M. VERIFIED CUSTOMER
Very satisfied with service and very courtesy staff
6/26/2025
Jesus C. VERIFIED CUSTOMER
The process was seamless and professional, I was kept updated on the progress and the vehicle was serviced and returned on time, thank you.
6/26/2025
Alberta L. VERIFIED CUSTOMER
Not satisfied for what they did
6/26/2025
William M. VERIFIED CUSTOMER
Hallie, my service person is awesome! A bonus for purchasing a Findlay Toyota
6/26/2025
Mike R. VERIFIED CUSTOMER
No I wasn't it took over four hour to just to rotate the tires and changel oil with a morning appointment. They could not fix the tail gate issue. They found no problem whatsoever. However, directly leaving Findlay. I went straight home. Loaded my baggage to make my drive to Tucson. And after loading my baggage, the tailgate would not go up on its own again, the whole trip to Tucson. And back it has not worked. I did try it today, which would make it about the 15th time since I've left Finley.And it has gone up one time that was today on its own. I'm a retired engineer. I used to teach techmissions, troubleshooting procedures and how to troubleshoot. I do not believe your technicians. Did inadequate professional troubleshooting job? I think they pushed the button anywhere from 2 to 5 times could not repeat or make it fail, so they just signed it off. But they could not reproduce the problem could not fix it. So this is why I do not have any faith in your service department. There's a few reasons in. I've had some issues in the past night. Made these issues to light is because you asked for a Surve. Y, you asked how the service was. You wanted me to give you a straight answer. So I am but I do not have enough faith. As I stated and I won't be utilizing your service department.Any you for your most valuable time?Have a great day.