I would really like the broken TV in the lobby fixed or replaced. Also, I was told I needed a $750 HVAC Control module which I found on Amazon for $89. Also, I was told the cost for a new door light would be $130 - which I also found on Amazon for $4.
11/26/2025
Ronald P. VERIFIED CUSTOMER
Des was great. He explained everything that would be serviced on my car. He sought me out to make sure I had received the text on my vehicle inspection and suggested service. He was on top of everything. I was extremely impressed with his knowledge and professionalism. I will be requesting him for future appointments.
11/26/2025
William L. VERIFIED CUSTOMER
Hallie was awesome. Super helpful and kept me up to date.
11/26/2025
Shirley B. VERIFIED CUSTOMER
I was very please with the service. But unfortunately, I don’t have the financial means to pay if we’re to be fixed. I am going to just park the truck, until my financial situation improves.
11/26/2025
Paige C. VERIFIED CUSTOMER
Randy from Service, along with the additional team members Quinn from Sales, and Matts from finance were so professional and helpful during my service appointment today. I worked with them on not only maintaining my current vehicle, which Randy was an expert in providing feedback, detailed notes, and answering my questions on; but also the team as a whole in providing support in the possibility of doing a Lease-to-Own transfer. The entire team was so welcoming and knowledgeable during my visit, and I really appreciated how attentive, professional, and flexible they were while I explored options. I felt they worked well as a team, across there functional areas to provide wholistic support and vehicle management while I was there for a routine inspection. I continue to be impressed by the Findlay Flagstaff location and it’s staff, and am and will continue to be proud repeat customer.
11/26/2025
Robert F. VERIFIED CUSTOMER
Michael was very professional, knowledgeable and friendly!!
11/25/2025
Susan M. VERIFIED CUSTOMER
Thanks!
11/25/2025
Barbra B. VERIFIED CUSTOMER
Zack is wonderful explaining what is needed or from questions asked. He listens.
Thank you, Zack.
Barb Bilharz
11/25/2025
Steve B. VERIFIED CUSTOMER
Ok
11/25/2025
Grant G. VERIFIED CUSTOMER
Knocked it outa' the park, again!
11/25/2025
Kristen P. VERIFIED CUSTOMER
Zachary has always been great! Very welcoming and keeps me informed of my process in service.
11/25/2025
Marie M. VERIFIED CUSTOMER
I did not have an appointment to service but **** was very accommodating. I waited for a while but at least I got my vehicle serviced, which was greatly appreciated since I live out of town and my work schedule limits me to come into Flagstaff . Thank you, **** and Findlay Toyota - Flagstaff.
11/23/2025
Robert B. VERIFIED CUSTOMER
Answered my question to my satisfaction. He was friendly and presented himself as knowledgeable.
11/23/2025
Katie B. VERIFIED CUSTOMER
Service was excellent as always.
11/23/2025
Chase E. VERIFIED CUSTOMER
I liked working with Des, he is by far the best person in service I have worked with at this dealership. I usually dread coming in for an oil change b/c of the poor service, but Des seemed honest and did a good job.
11/23/2025
Jeff B. VERIFIED CUSTOMER
Service writer Jimmy was very good as well!
11/22/2025
Brandon C. VERIFIED CUSTOMER
Jimmy is great to work with! Great communication as well!
11/22/2025
Irv D. VERIFIED CUSTOMER
He is very nice, and a professional person - very good attitude towards customers