Prius was towed in TH 4/9/26 after scheduling an appt w/ Randy Waites b4 W 4/8/26 close of business. Repair completed F 4/10/26, well ahead of TH estimated repair time by several business days. A plus as I was paying for a dealership provided rental car; live 70+ mi. from Flagstaff.
Picked up my Prius Sat. 4/11/26 & vehicle was not washed nor was Maintenance Required message reset.
4/12/2026
Patricia B. VERIFIED CUSTOMER
Hallie has excellent customer service and treated me with respect. I will continue to bring my Tacoma here for service. Thank you.
4/12/2026
Trent H. VERIFIED CUSTOMER
needed a replacement tire but it was very overpriced compared to discount tire.
4/11/2026
Adam S. VERIFIED CUSTOMER
James always provides great service. He communicates clearly and does what he says he will do.
4/11/2026
Marian Y. VERIFIED CUSTOMER
Hallie is ALWAYS very nice and always ready to help!
4/11/2026
Michael B. VERIFIED CUSTOMER
They took good care of my vehicle..
4/10/2026
Susan H. VERIFIED CUSTOMER
Got minor problem resolved. Was kept informed and very satisfied with outcome.
4/10/2026
Valentino T. VERIFIED CUSTOMER
Great as always
4/10/2026
Eugene H. VERIFIED CUSTOMER
Randy Waites did a fine job keeping me informed throughout the process.
4/9/2026
Allen G. VERIFIED CUSTOMER
I have been a GM truck guy for 30 years. Combination of the performance of a vehicle Truck and support the and support the dealership has made me a convertor
4/9/2026
Danielle S. VERIFIED CUSTOMER
Excellent
4/9/2026
Bianei J. VERIFIED CUSTOMER
Great service appreciate everyone at Toyota!
4/9/2026
Mary R. VERIFIED CUSTOMER
Time estimate was a bit off. Did not appear to be Des T’s fault and he was most apologetic.
4/9/2026
Vernon M. VERIFIED CUSTOMER
James was great! He informed me of the vehicles inspection and services that could be done.
4/9/2026
Robert G. VERIFIED CUSTOMER
James Hernandez is always such a fantastic service advisor. Give that man a raise!
4/8/2026
Marie P. VERIFIED CUSTOMER
Great updates from mechanic & service department very pleasant waiting room with hot drinks & snacks. Also thankful for car wash!
4/8/2026
Toney M. VERIFIED CUSTOMER
All was excellent
4/8/2026
Jesse D. VERIFIED CUSTOMER
Des was great. Service was 40 minutes faster than quoted. Great in and out with no problems.