Excellent service provided by the service team. Kind, courteous, polite, respectful, and clear communication.
8/31/2024
Kristin D. VERIFIED CUSTOMER
Service agent called me from his desk to tell me my vehicle was done despite knowing I was in the lobby. Sent me service forms electronically stating I needed a cabin filter and didn't come tell me ahead of time. So I couldn't approve replacement this service. Recommended other things like wheel balance and alignment which I believe is covered by my pre-maintenence contract I purchased at time I bought vehicle.
8/31/2024
Roy M. VERIFIED CUSTOMER
The service rep and team did a great job completing our Toyota Care service. Thank you.
8/31/2024
James B. VERIFIED CUSTOMER
Jimmy was professional, courteous, and kind.
8/31/2024
Jean N. VERIFIED CUSTOMER
Very accommodating staff, very nice people!
8/30/2024
Dorothy K. VERIFIED CUSTOMER
Zach is a very kind person. He explained clearly on what service needs to be done.
8/30/2024
Teresa Z. VERIFIED CUSTOMER
Professional and explained all that was done.
8/30/2024
Kenneth W. VERIFIED CUSTOMER
No thoughts except for a good job.
8/30/2024
Daniel G. VERIFIED CUSTOMER
Great service from the team! Was treated nice and vehicle was clean and maintenanced. Thank you!
8/30/2024
Shirley H. VERIFIED CUSTOMER
Excellent and outstanding car service.
8/29/2024
Jeff K. VERIFIED CUSTOMER
Zach was outstanding. Highly professional, courteous, knowledgeable. Every question was answered promptly and effectively, and Zach followed through to make sure all my issues were covered from A to B. Findlay should be proud to have such good, outstanding people such as Zach. As a result of Zach's professionalism, I will definitely be returning my future business to Findlay and will be recommending Findlay to everyone.
8/29/2024
Louis B. VERIFIED CUSTOMER
Zach did an excellent job. He kept me informed at every step of the service appointment. He was articulate, careing and empathetic.
Great training along with natural ability.
Thx, Lou B
8/29/2024
Jon C. VERIFIED CUSTOMER
Timely service
8/29/2024
Rich R. VERIFIED CUSTOMER
Celia handled everything perfectly!!
She was friendly, very welcoming, answered my questions !!
Kept me informed about the progress of the work on my car.
She was very informative & I’m very satisfied!!
8/29/2024
Ifast E. VERIFIED CUSTOMER
Great Service! Thank you!
8/29/2024
William O. VERIFIED CUSTOMER
Very satisfied, as always. Thank you.
8/29/2024
Isidor A. VERIFIED CUSTOMER
Thanks for your assistance..
8/29/2024
Karen S. VERIFIED CUSTOMER
Thank you for completing our services in a timely and efficient manner.
8/29/2024
Julie C. VERIFIED CUSTOMER
Hallie was wonderful to work with. My vehicle was finished earlier than expected and was washed. Very professional from start to completion.