Had free oil change appointment but was told next time. Took ?? + hours waiting for tire rotation n car wash. Thank you though. I like findlay toyota.
10/10/2024
Walter D. VERIFIED CUSTOMER
Everything went just fine and I was very happy with Toyota and their personnel as per usual
10/10/2024
Anthony L. VERIFIED CUSTOMER
N/A
10/9/2024
Robert S. VERIFIED CUSTOMER
Mike did a great job and kept me up to date on everything that was being done. You are blessed to have such a dedicated employee. Bob Stafford
10/9/2024
Janice G. VERIFIED CUSTOMER
Excelllent service for not having an appointment. Had an express oil change and check.
10/9/2024
Luann T. VERIFIED CUSTOMER
Great as usual. Thank you
10/9/2024
D Christy. VERIFIED CUSTOMER
Thank you ****! Thorough and Professional as always!
10/9/2024
Tom H. VERIFIED CUSTOMER
Too long of a wait. 2+ hours. Schedule less vehicles per hour.
10/9/2024
Matt S. VERIFIED CUSTOMER
Hallie Hepler did a fantastic job today. Kept us informed every step of the way. I would recommend Findlay simply based on Hallie’s attention to detail, but can also recommend Findlay based on the excellent service and attention to detail provided by all facets of our visit today. Great job! Thank you!
10/9/2024
Rena M. VERIFIED CUSTOMER
Excellent service
10/9/2024
Leo S. VERIFIED CUSTOMER
Thank you for your service
10/9/2024
Nancy C. VERIFIED CUSTOMER
I always get great service when I bring my vehicle in. **** did a great job, keeping me updated through the entire process.
10/9/2024
Sandra S. VERIFIED CUSTOMER
James was very helpful, professional and timely. Thank you James.
10/9/2024
Shirley H. VERIFIED CUSTOMER
Excellent service.
10/9/2024
Jimmy J. VERIFIED CUSTOMER
I’m from El Paso, Texas and I came in during a family vacation to fix an issue with a check engine light which got resolved. I asked my advisor to check in an ongoing issue with my rear a/c where it doesn’t turn on and I have to physically hit the panel where the blower fan is. I expressed this to the advisor and they called me back saying it needed to be charged?! So I asked if Freon makes the blower fan work? Doesn’t make sense, to correctly diagnose the issue, you would have to remove the passenger rear panel in the vehicle to inspect the a/c blower fan and module. So I spent an extra $170 on diagnostic in which was never done properly. Definitely a stealership.”
10/9/2024
Ian H. VERIFIED CUSTOMER
Tire balance seemed better after service and I’m glad they had time to wash the vehicle
10/8/2024
Thurman T. VERIFIED CUSTOMER
Great service. Thank you.
10/8/2024
Bill S. VERIFIED CUSTOMER
Hallie was excellant. Her communication was outstanding
10/8/2024
Linda S. VERIFIED CUSTOMER
This was my first service visit on my Rav 4. Jimmy was amazing and I liked having the paperwork texted to me in advance. Thank you!
10/8/2024
Victoria C. VERIFIED CUSTOMER
The communication was next to nonexistent until I filed a complaint with Toyota consumer affairs.